Fortinet FortiSwitch 624F FortiCare Essential Support for FortiSwitch, 5-Year (FC-10-624FN-314-02-60)

SKU: FC-10-624FN-314-02-60

Original price was: CAD$2,607.90.Current price is: CAD$2,126.00.

Save:18%You save CAD$349.15
FC-10-624FN-314-02-60 provides five years of FortiCare Essential Support for the FortiSwitch 624F (FS-624F), including firmware updates, next-business-day TAC response, and return-and-replace RMA for the full 60-month term, with worldwide electronic delivery as a renewal-only contract.
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Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

When a FortiSwitch 624F is deployed in stable infrastructure with a long service horizon, five years of FortiCare Essential coverage closes the support question for the foreseeable future. FC-10-624FN-314-02-60 covers 60 months of firmware eligibility and return-and-replace RMA under a single purchase, removing renewal reminders and annual procurement cycles from the equation entirely.

What it covers

Over the full five-year term, FC-10-624FN-314-02-60 keeps the FortiSwitch 624F current with all published FortiSwitchOS firmware releases, including security patches and major platform updates. TAC support is available through Fortinet’s online portal with a next-business-day critical-issue response. Return-and-replace RMA covers confirmed hardware failures during the 60-month coverage window.

The Essential tier does not include telephone TAC access, advance hardware replacement, or priority RMA add-on eligibility. Those are available through FortiCare Premium and Elite.

Who needs it

Five-year coverage is the right fit when the FortiSwitch 624F is part of infrastructure expected to run without a hardware refresh for the foreseeable future. Utilities, manufacturing facilities, government agencies, and enterprises with long capital equipment cycles frequently choose five-year terms to minimize administrative overhead and lock in support coverage for the longest available window.

FC-10-624FN-314-02-60 is a renewal contract. It cannot be ordered at the time of the initial FS-624F purchase, and it applies to hardware already in production anywhere in the world.

Activation & delivery

Fortinet issues a single entitlement key for the full 60-month term. DataCenter360.ca emails it after your order is confirmed. You register it once in the Fortinet Support Portal against the FS-624F serial number, and the entire five-year coverage window activates immediately. No physical shipment occurs. Electronic delivery is available to buyers worldwide, and the activation process is identical regardless of where the switch is installed.

One service vs the bundle

FC-10-624FN-314-02-60 is a standalone FortiCare support contract covering technical support for five years. FortiGuard security subscription services are not included and are available as separate line items. The comparison below shows how Essential stacks up against Premium and Elite across response time, telephone access, and RMA handling for the five-year term.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner, so five-year entitlements purchased here are registered through official Fortinet channels and fully recognized in Fortinet’s support systems. A five-year renewal is also a practical moment to audit other FortiSwitch 624F units in your estate for co-termination opportunities. Contact us for pricing on multi-unit five-year renewals or packages that align expiry dates across your switching infrastructure.

Frequently asked questions

Does a five-year contract lock in pricing against future Fortinet list-price increases?
Yes. The full contract is invoiced at the time of purchase. Any future Fortinet list-price changes do not affect a contract that is already active and paid.
Can I upgrade from Essential to Premium or Elite partway through the five-year term?
Yes. Fortinet supports upgrade paths from Essential to higher service tiers. Contact DataCenter360.ca or Fortinet support to obtain an upgrade quote for the remaining coverage period.
Are all FortiSwitchOS firmware releases available throughout the five-year term?
Yes. Active FortiCare coverage of any tier, including Essential, provides access to all published FortiSwitchOS firmware releases for the covered hardware throughout the full term.
Does the five-year contract cover both hardware failures and software issues?
Yes. Essential covers TAC-assisted troubleshooting for hardware and firmware issues through Fortinet’s online portal, plus return-and-replace RMA for confirmed hardware failures during the 60-month window.
What happens when the five-year term ends?
Coverage ends and the switch is no longer entitled to firmware updates or TAC support. You can renew before expiry with another term of the same or a higher FortiCare tier to maintain continuity.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-624F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-624FN-314-02-60

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