Frequently Asked Questions

Yes. DataCenter360 is a Fortinet Select Partner and MSSP supporting organizations across Canada and internationally with Fortinet products, licensing, deployment services, and managed security solutions.

Yes. We assist organizations with Fortinet licensing, subscriptions, renewals, and lifecycle management.

Yes. We can assist with deployment, configuration, licensing, renewals, and ongoing support for the products and solutions we provide.

Yes. We provide managed security services to help organizations monitor, manage, and maintain secure IT environments.

Yes. Our team can help evaluate your requirements and recommend appropriate Fortinet products and licensing options.

You can request a quote by filling out the form on our Request a Quote page or contacting our sales team directly at [email protected]. We’ll get back to you promptly with a personalized quote.

We accept all major credit cards, including Visa, MasterCard, and American Express, for all orders. We also accept local and international bank transfers. Please contact us directly for more information on this option.

Physical products are shipped within Canada. Digital licenses and services are available internationally. Contact us if you have questions about a specific product, license, or location.

Warranty coverage is provided by the manufacturer. If you purchased through DataCenter360 and need assistance, contact our team and we can help guide you through the appropriate support process.

All sales are final, and we do not accept returns. We encourage you to consult with our experts before making a purchase to ensure that the products meet your specific needs.

• We accept backorders. If a product is on backorder, it will be indicated on the product page. We recommend contacting us before making a purchase to confirm the availability of backordered items.
• A pre-authorization on your credit card will be taken for the full amount upon ordering. You will NOT be charged for any backorder items until they ship.
• An additional email will be sent once your order ships. This will include courier tracking information.
• Prices on back ordered items are subject to change.