CAD$888.10 Original price was: CAD$888.10.CAD$740.08Current price is: CAD$740.08.
When a critical log-analysis event cannot wait an hour, the 15-minute SLA under FortiCare Elite makes a concrete difference in recovery time. This 1-year upgrade (FC-10-L03HG-204-02-12) moves your FortiAnalyzer 300G from Premium to Elite support, unlocking the Elite monitoring portal and Extended Long-Term Support coverage. It applies to an existing FortiCare Premium contract and is delivered electronically to buyers worldwide.
FC-10-L03HG-204-02-12 applies the FortiCare Premium to Elite Upgrade to the FortiAnalyzer 300G (100 GB/Day) for a 1-year term. The defining change is critical-issue response time: Elite commits to 15 minutes, compared to 1 hour under Premium. Beyond the faster SLA, Elite adds Extended LTS, which keeps the appliance covered past the standard firmware end-of-support date, and access to the Elite monitoring portal for proactive device health and security checks. This is an add-on contract layered on top of your existing FortiCare Premium entitlement, not a replacement for it.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
A 1-year term fits organizations evaluating the Elite tier before committing to a longer cycle, or teams whose finance process requires annual budget approval. Security operations teams running compliance-driven log retention workloads on the 100 GB/Day appliance benefit directly from the faster SLA: a 15-minute critical-issue response limits the window during which log collection could be interrupted, reducing gaps in audit trails. This SKU also suits organizations that are mid-contract and want to step up their support tier now, then realign to an annual renewal schedule at the next cycle.
DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-L03HG-204-02-12 is in stock at the Q3 2026 list price and delivered as an electronic key with no hardware shipment and no geographic restriction. Fortinet delivers the upgrade entitlement to your registered contact after purchase. You will need your existing FortiCare Premium contract reference to apply the upgrade; the DataCenter360.ca team can assist with entitlement lookups before you complete the order.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAnalyzer-300G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAnalyzer |
| MPN | FC-10-L03HG-204-02-12 |
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