Fortinet FortiAnalyzer 810G (200 GB/Day) FortiCare Premium, 1-Year (FC-10-AZ81G-247-02-12)

SKU: FC-10-AZ81G-247-02-12

Original price was: CAD$9,163.41.Current price is: CAD$7,311.23.

Save:20%You save CAD$1333.92
FC-10-AZ81G-247-02-12 provides 1 year of FortiCare Premium support for the FortiAnalyzer 810G log management appliance; worldwide electronic delivery; includes 24×7 telephone support, 1-hour critical response, advanced RMA, and firmware access.
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Product description

A 1-year FortiCare Premium contract gives the FortiAnalyzer 810G full-tier support coverage aligned to a single fiscal year, letting your organization reassess the support tier at each annual renewal. It is the most flexible entry point into Premium for an 810G that is newly deployed, recently acquired, or transitioning off an Essential contract where annual re-evaluation is preferred.

Overview

FortiCare Premium covers the FortiAnalyzer 810G with 24×7 telephone access to Fortinet engineers, 1-hour response for critical-severity cases, advanced hardware replacement (Fortinet ships the replacement before receiving the defective unit), priority RMA add-on eligibility, and full firmware update access. The FortiAnalyzer 810G ingests up to 200 GB of logs per day from FortiGate, FortiSwitch, FortiAP, and other Fortinet devices, serving as the centralized analytics, compliance reporting, and forensic search platform for a distributed Fortinet environment. This 1-year contract is a software entitlement; it does not ship physical media, activates electronically through the FortiCare portal, and is valid worldwide.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who it suits

IT teams managing a newly commissioned FortiAnalyzer 810G who want annual flexibility to reassess the support tier at renewal time. A 1-year Premium contract is also appropriate for organizations whose internal procurement policies require annual support approvals, or for environments where the long-term operational role of the 810G has not been finalized and a multi-year commitment would be premature.

Buying from DataCenter360.ca

DataCenter360.ca sells this 1-year Premium contract as an electronic entitlement with worldwide delivery. The license activates against the FortiAnalyzer 810G serial number in the FortiCare portal. To purchase, have the appliance serial number ready. Contact DataCenter360.ca for multi-unit pricing or a formal procurement quote. If you anticipate upgrading to Elite within the year, DataCenter360.ca can advise on the most cost-effective path before the order is placed.

Frequently asked questions

What support does FortiCare Premium include for the FortiAnalyzer 810G?
FortiCare Premium provides 24×7 telephone access to Fortinet engineers, 1-hour response for critical-severity cases, advanced replacement RMA, priority RMA add-on eligibility, firmware updates, and full access to the FortiCare online tools and asset portal. Coverage begins from the activation date and runs for the full 12-month term.
Does this contract cover firmware updates for the FortiAnalyzer 810G?
Yes, firmware updates are included for the full term. FortiCare Premium grants access to all FortiAnalyzer firmware releases issued during the contract period, including security patches, minor feature updates, and major version upgrades, available through the Fortinet support portal at no additional charge.
How does FortiCare Premium differ from Essential support?
Essential provides next-business-day response with no telephone access and return-and-replace RMA, while Premium provides 1-hour critical response, 24×7 telephone support, and advance-replacement RMA. Premium also qualifies the unit for the priority RMA add-on, which is not available under Essential, and it is a prerequisite for purchasing the Elite upgrade SKU.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAnalyzer-810G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAnalyzer

MPN

FC-10-AZ81G-247-02-12

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