Original price was: CAD$2,290.85.CAD$1,867.55Current price is: CAD$1,867.55.
For teams already protecting their FortiAnalyzer 810G with FortiCare Premium, this 1-year upgrade bridges the tier gap to Elite without committing to a multi-year renewal. It is a practical choice for organizations in a contract review period who want to evaluate whether the 15-minute critical response time and the Elite monitoring portal justify the step-up cost before locking into a longer term.
FortiCare Elite compresses critical-issue response from 1 hour to 15 minutes, adds the Elite monitoring portal with proactive appliance health alerting, and extends long-term software support beyond the standard maintenance window. This upgrade SKU applies to a single FortiAnalyzer 810G unit and requires an active FortiCare Premium contract at the time of purchase. The upgrade elevates the existing Premium entitlement to Elite for the 1-year term without cancelling the underlying contract. No hardware ships; the entitlement is delivered electronically and activates through the FortiCare portal, where it appears alongside the original contract record. Firmware updates, online tools, and asset portal access remain fully available throughout the term.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Security operations teams running a FortiAnalyzer 810G who are approaching a Premium renewal decision and want firsthand experience with Elite-tier SLAs before committing to a longer cycle. It also suits organizations subject to compliance frameworks that mandate sub-1-hour vendor response for critical log management infrastructure, and teams that need to document an uplifted support tier for an internal audit covering the current contract year.
DataCenter360.ca delivers this upgrade as an electronic entitlement to customers worldwide. Have your active FortiCare Premium contract reference available at checkout or include it in your quote request. The upgrade registers in the FortiCare asset portal and takes effect upon activation. For co-term alignment between this upgrade and your existing Premium contract, contact DataCenter360.ca before purchasing so both can expire on the same date.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAnalyzer-810G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAnalyzer |
| MPN | FC-10-AZ81G-204-02-12 |
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