CAD$3,473.25 Original price was: CAD$3,473.25.CAD$2,831.45Current price is: CAD$2,831.45.
Upgrading to FortiCare Elite for a single year gives security operations teams an immediate step up in support responsiveness without locking in a multi-year budget commitment. On a FortiAnalyzer 1000G processing 660 GB of log data daily, a 15-minute critical-issue response window rather than one hour can contain an incident before it escalates across the fleet. FC-10-AZ1KG-204-02-12 fits organizations whose procurement cycles run annually or whose teams want to validate Elite-tier support quality before committing to a longer term.
FortiCare Elite extends and enhances the Premium contract already in place on your FortiAnalyzer 1000G. Three capabilities differentiate Elite from Premium: a 15-minute SLA for critical-issue response, Extended Long-Term Support allowing continued access to approved firmware trains past standard end-of-support dates, and the Elite monitoring portal for enhanced appliance health visibility. The comparison below maps all three FortiCare tiers across each support dimension.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Organizations running FortiAnalyzer 1000G as their primary log collection and analytics platform for 100 or more managed devices, where incident response speed is a contractual or audit-driven requirement. Regulated-industry and government operators who need Extended LTS firmware access to keep appliances on a Fortinet-certified release train past standard end-of-support dates will find this upgrade directly addresses their compliance obligations. FortiCare Elite is equally relevant to MSSPs operating on behalf of clients with sub-hour SLA requirements built into their service agreements.
DataCenter360.ca is a Fortinet Select Partner and MSSP offering FC-10-AZ1KG-204-02-12 at $2,039.18 with electronic delivery worldwide. The 1-year term aligns with annual security budgets and gives procurement teams the ability to reassess tier requirements at each renewal cycle. If your FortiAnalyzer fleet covers multiple units, contact us for consolidated or volume pricing across co-termed contracts.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAnalyzer-1000G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAnalyzer |
| MPN | FC-10-AZ1KG-204-02-12 |
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