Fortinet FortiAnalyzer 3100G (3,000 GB/Day) 4-Hour RMA, 3-Year (FC-10-AZ31G-211-02-36)

SKU: FC-10-AZ31G-211-02-36

Original price was: CAD$43,674.94.Current price is: CAD$34,847.03.

Save:20%You save CAD$6357.78
Provides three years of 4-Hour Hardware RMA coverage for the FortiAnalyzer 3100G, guaranteeing an advance replacement unit arrives within 4 hours of a confirmed hardware failure; requires an active FortiCare Premium or Elite contract.
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  Licensing available worldwide — delivered electronically to any country

Product description

A three-year RMA service term removes the annual renewal cycle from your support calendar for the FortiAnalyzer 3100G and locks in the 4-hour advance replacement guarantee across the full period. For security operations teams managing large Fortinet deployments, handling support renewals every year adds administrative overhead without operational benefit. Committing to three years keeps coverage uninterrupted through a full appliance generation and aligns naturally with the mid-point of a standard hardware lifecycle.

Overview

The 4-Hour Hardware RMA service for the FortiAnalyzer 3100G upgrades the standard replacement SLA from next-business-day to a guaranteed 4-hour window. When a hardware failure is confirmed with Fortinet support, a replacement unit is dispatched to arrive at your site within 4 hours, before the failed appliance is returned. The FortiAnalyzer 3100G ingests up to 3,000 GB of logs per day and underpins centralized security analytics, compliance reporting, and FortiSOC investigations across the enterprise fabric. Any unplanned downtime on this appliance degrades visibility across all connected Fortinet devices, making a sub-4-hour recovery window critical for large enterprise and MSSP deployments.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

Large enterprises and MSSPs operating the FortiAnalyzer 3100G as the backbone of their SOC benefit most from this service. Teams with multi-year Fortinet infrastructure plans will find the three-year term a natural fit for aligning support across their installed base. Regulated industries that require continuous log availability for compliance audits, such as financial services or healthcare, are also well-served. Electronic delivery means there are no shipping logistics to manage and no geographic restriction on where the appliance can be located.

Buying from DataCenter360.ca

DataCenter360.ca supplies this three-year SKU as an electronic delivery license available to buyers worldwide. The three-year term reduces the number of renewal events on your support calendar and can be co-terminated with other FortiAnalyzer service SKUs to simplify future renewals. Contact DataCenter360.ca to confirm that the term start date aligns with your existing FortiCare Premium or Elite contract before placing the order.

Frequently asked questions

Does the three-year term require a new FortiCare Premium or Elite contract?
The 4-Hour Hardware RMA add-on must be backed by an active FortiCare Premium or Elite base contract for the full duration of the three-year term. Ensure your base contract covers at least the same period before purchasing.
Can coverage start immediately after purchase?
Yes. As an electronic delivery license, the three-year term activates upon registration with Fortinet support. There is no hardware shipment involved in the license itself.
What happens if the FortiAnalyzer 3100G is replaced mid-term?
Coverage follows the serial number registered at contract activation. If you replace the hardware unit, contact Fortinet support to transfer or re-register the RMA entitlement to the new appliance.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAnalyzer-3100G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAnalyzer

MPN

FC-10-AZ31G-211-02-36

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