Original price was: CAD$10,972.03.CAD$8,754.28Current price is: CAD$8,754.28.
Organizations already running FortiCare Premium on the FortiAnalyzer 3510G have a path to Elite-tier support without purchasing a full standalone contract. FC-10-AZ3AG-204-02-12 is the 1-Year upgrade license that converts an active Premium contract to Elite, closing the gap between a 1-hour and a 15-minute critical-issue response time for a platform ingesting up to 5,000 GB of logs per day.
This upgrade license requires an existing, active FortiCare Premium contract on the FortiAnalyzer 3510G. Once applied, it adds the three capabilities exclusive to FortiCare Elite: critical-issue response within 15 minutes (Premium guarantees 1 hour), access to extended Long-Term Support firmware branches, and entry to the Elite monitoring portal. All other entitlements remain as specified under the underlying Premium contract.
The comparison table below shows the full feature difference between FortiCare tiers on this appliance.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This upgrade is suited for organizations where FortiAnalyzer 3510G downtime carries a high operational cost and the 1-hour Premium response window is no longer acceptable. Data center operators, large SOC teams, and enterprises running the 3510G as a critical log aggregation point in a production environment are typical candidates.
It is also relevant for teams approaching a contract renewal who want to consolidate to a single Elite contract term rather than holding separate Premium and upgrade agreements going forward.
DataCenter360.ca can issue this upgrade license after confirming that FortiCare Premium is active on your FortiAnalyzer 3510G serial number. Provide your appliance serial and current contract details when ordering so registration can be validated against Fortinet’s asset portal. Electronic delivery is available worldwide. If you do not yet hold a Premium contract, DataCenter360.ca can quote FC-10-AZ3AG-247-02-12 (FortiCare Premium) as a first step.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAnalyzer-3510G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAnalyzer |
| MPN | FC-10-AZ3AG-204-02-12 |
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