Fortinet FortiAnalyzer 3700G (8,300 GB/Day) FortiCare Premium, 1-Year (FC-10-L3K7G-247-02-12)

SKU: FC-10-L3K7G-247-02-12

Original price was: CAD$52,694.39.Current price is: CAD$42,043.40.

Save:20%You save CAD$7670.74
Annual FortiCare Premium contract for the FortiAnalyzer 3700G provides one-hour critical-issue response, telephone support, advanced hardware replacement, Priority RMA eligibility, firmware updates, and online tools.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout
  Licensing available worldwide — delivered electronically to any country

Product description

A high-capacity log analytics appliance handling 8,300 GB/Day requires a support contract sized to match. FortiCare Premium for the FortiAnalyzer 3700G delivers one-hour critical response and direct telephone access to Fortinet engineers, providing the baseline assurance that production security operations centers typically demand.

Overview

FC-10-L3K7G-247-02-12 covers five core entitlements for the FortiAnalyzer 3700G: one-hour response for critical issues, direct telephone support, advanced hardware replacement (a replacement unit ships before the failed unit is returned), eligibility for Priority RMA add-ons, and access to firmware updates, online tools, and the asset portal. This is a renewable annual contract tied to the specific 3700G serial registered at activation. The comparison table below positions Premium between the Essential and Elite tiers.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who it suits

Enterprise SOCs and managed security service providers running the 3700G as a primary log analytics platform. Organizations that cannot absorb next-business-day response times for platform outages, and those that require Fortinet engineering reachable by phone during a critical incident, will find Premium the standard baseline for production deployments. Sites that need faster response or Extended LTS firmware support can add the FC-10-L3K7G-204-02-12 upgrade to reach Elite tier.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet-authorized reseller offering FortiCare contracts across the full FortiAnalyzer appliance line. This license is delivered electronically and is valid worldwide. Provide your FortiAnalyzer 3700G serial number at checkout so Fortinet can register the entitlement correctly. Multi-year terms are available; contact us for pricing.

Frequently asked questions

Does FortiCare Premium include on-site hardware support for the 3700G?
No. Premium includes advanced replacement RMA, meaning Fortinet ships a replacement unit before receiving the failed device. On-site technician dispatch is not included in the standard Premium tier.
What is the difference between advanced replacement and return-and-replace RMA?
Under return-and-replace (Essential tier), you ship the failed unit first and receive a replacement afterward. Advanced replacement, included with Premium, reverses the order, reducing downtime during a hardware failure.
Can a Premium contract be upgraded to Elite mid-term?
Yes. The FC-10-L3K7G-204-02-12 upgrade add-on can be applied to an active Premium contract to unlock Elite entitlements, including 15-minute response and Extended LTS support, for the remainder of the term.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAnalyzer-3700G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAnalyzer

MPN

FC-10-L3K7G-247-02-12

Customer ratings & reviews

0.0
Based on 0 reviews
5
0%
4
0%
3
0%
2
0%
1
0%
0 of 0 reviews

Sorry, no reviews match your current selections