CAD$210.71 Original price was: CAD$210.71.CAD$197.54Current price is: CAD$197.54.
FortiAnalyzer VM deployments handling up to 6 GB of logs per day get Fortinet’s highest support tier with this one-year upgrade. If your team already holds a Premium contract on a LV0VM instance, this SKU converts it to Elite for a 12-month period without requiring a full contract replacement.
FortiCare Elite is the top level of Fortinet’s support program. This SKU upgrades an existing FortiCare Premium contract on a FortiAnalyzer VM (1-6 GB/Day) to Elite status for one year. The critical change is response speed: Essential support promises next-business-day attention for critical issues, Premium cuts that to one hour, and Elite brings it to 15 minutes. For teams running centralized log management, that difference matters when a production pipeline stalls.
Elite also adds two features unavailable at the Premium level: the Elite monitoring portal, which gives real-time visibility into support cases and contract entitlements, and extended Long-Term Support (LTS) that keeps maintenance patches flowing for the FortiAnalyzer version you have standardized on. Firmware access, online tools, and the asset portal continue from Premium unchanged.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This SKU fits teams running a small FortiAnalyzer VM at the 1-6 GB/day tier, typically branch-office deployments or single-site networks with a modest device count. If your log ingestion sits comfortably under 6 GB per day and you want Elite coverage without committing to a multi-year term, the annual option keeps renewal flexibility. Teams that reassess capacity or support tiers each budget cycle often prefer the 1-year window so they can right-size alongside their environment.
DataCenter360.ca is an authorized Fortinet partner. This license is electronic and ships worldwide, with no hardware involved. After purchase, Fortinet delivers fulfillment to the registered email address, typically within one business day. If you are unsure whether your existing Premium contract qualifies for this upgrade, contact us before ordering and we will verify the entitlement.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAnalyzer- |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAnalyzer |
| MPN | FC1-10-LV0VM-204-02-12 |
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