Fortinet FortiManager 200G 4-Hour Hardware & Onsite Priority RMA, 1-Year (FC-10-M200G-212-02-12)

When the FortiManager 200G enters production during its first year, your team is still establishing runbooks and escalation paths. Adding the 4-Hour Hardware and Onsite Priority RMA at initial deployment means that any confirmed hardware failure in that critical period triggers an advanced replacement shipment within 4 hours and brings a Fortinet-certified engineer on-site to handle the physical swap, so network management operations resume without waiting for internal staff to locate parts or work through an unfamiliar replacement procedure.

Overview

The FortiManager 200G is a purpose-built network management appliance that centralizes policy orchestration, configuration management, and compliance reporting across Fortinet devices, including FortiGate firewalls. This Priority RMA add-on, identified by service code 212, extends a FortiCare Premium or FortiCare Elite base contract with two guaranteed responses to a hardware failure: a replacement unit delivered within 4 hours and a Fortinet-certified engineer dispatched to install it. Advanced replacement means the new unit ships before the faulty appliance is returned, so there is no gap waiting for a return to process. The service is delivered as an electronic entitlement with no physical media and is eligible worldwide.

Who it suits

Organizations running the FortiManager 200G as a single management plane for multiple FortiGate firewalls cannot absorb extended downtime on that appliance: an outage there affects visibility and control across every device it oversees. This 1-year term is a strong fit for teams deploying a new appliance who want full priority coverage through the first year of production life, particularly those in co-location facilities or remote data rooms where internal access during a failure event is restricted. The on-site engineer component removes the requirement for the customer’s own staff to be present during a swap, which is especially valuable when technical personnel are not based at the hardware location. Because FortiCare Premium or Elite is a prerequisite, this add-on stacks on a base contract that already provides 1-hour critical-issue response time and 24×7 telephone support.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet reseller offering this electronic entitlement to customers worldwide. This 1-year term is available for direct purchase at the listed price. Organizations adding priority RMA coverage for the first time should verify that the required FortiCare Premium or Elite base contract is active on the same appliance before purchasing, to ensure there are no coverage gaps from day one. Contact us with questions about co-termination or eligibility confirmation.

Frequently asked questions