Fortinet FortiCare Premium to Elite Upgrade, 3-Year (FC1-10-M3004-204-02-36)

Once a FortiManager M3004 deployment managing up to 10 devices or Virtual Domains is settled into production, renewing Premium support annually and reconsidering the tier each cycle adds friction. This 3-year upgrade locks in Elite-tier response, specifically the 15-minute critical-issue SLA and Elite monitoring portal access, for the full term and removes that annual decision.

Overview

FortiCare Elite at the FC1 capacity tier covers FortiManager M3004 instances managing up to 10 devices or Virtual Domains. Compared to Premium, Elite shortens critical-issue response from 1 hour to 15 minutes and adds the Elite monitoring portal with extended Long-Term Support coverage. The 3-year term locks in those benefits without annual renewal overhead, making it the appropriate choice when the deployment timeline is already clear. All existing Premium entitlements, telephone support, advanced RMA, priority RMA eligibility, and firmware access, remain fully in force.

Who it suits

This SKU fits teams running a stable FortiManager M3004 at the low-capacity tier, up to 10 managed devices or Virtual Domains, where the platform is expected to remain in service for at least three years. The multi-year term also simplifies budget planning: the cost of Elite support at this capacity level is fixed for the period, with no annual price adjustment or contract renewal process to manage.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner providing electronic license delivery worldwide. The 3-year term registers against your FortiManager M3004 asset in the Fortinet support portal at the time of purchase, with no hardware shipment involved. An active FortiCare Premium contract on the target asset is required before this upgrade applies. Contact DataCenter360.ca if you need assistance confirming the current contract status before ordering.

Frequently asked questions