CAD$11,477.87 Original price was: CAD$11,477.87.CAD$9,157.87Current price is: CAD$9,157.87.
A 5-year FortiCare Premium to Elite Upgrade gives FortiManager M3004 tier-3 deployments the longest available Elite coverage in a single purchase. For environments managing up to 310 devices or Virtual Domains where long-term support continuity is a priority, the 60-month term locks in 15-minute critical-issue response and Elite monitoring portal access across a full support lifecycle. Extended LTS coverage included at the Elite tier is especially relevant over a 5-year horizon as firmware support windows come into play.
This 5-year license upgrades a FortiManager M3004 tier-3 Premium contract to Elite for 60 consecutive months. Over that span, Elite delivers a 15-minute critical-issue response guarantee, the Elite monitoring portal, and extended LTS support that becomes more valuable as the platform ages. No annual renewal is needed for the duration, reducing administrative overhead across the life of the contract. An active FortiCare Premium contract is required at purchase. The table below compares all three FortiCare support tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This SKU targets FortiManager M3004 tier-3 operators managing up to 310 devices or Virtual Domains who want to fix Elite-tier support costs and terms for five years. It is a strong fit for organizations with long infrastructure lifecycles where extended LTS coverage matters, and for finance teams that prefer to account for support costs in a single multi-year commitment. Teams that have validated Elite support on a shorter term and now want to extend it for the full product lifecycle will find this the natural next step.
FC3-10-M3004-204-02-60 is available through DataCenter360.ca, an authorized Fortinet Select Partner. As a software support license it delivers electronically worldwide with no shipping requirements. The 5-year term makes this a single-transaction commitment covering an extended period. Reach out to DataCenter360.ca for volume or multi-year pricing discussions.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiManager |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiManager |
| MPN | FC3-10-M3004-204-02-60 |
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