Fortinet FortiCare Premium to Elite Upgrade, 1-Year (FC4-10-M3004-204-02-12)

At tier 4, a FortiManager M3004 deployment can manage up to 1,010 devices or Virtual Domains, and at that scale a 1-hour wait on a critical incident carries real operational risk. This 1-year upgrade from FortiCare Premium to Elite brings the critical-issue response window down to 15 minutes and adds the Elite monitoring portal and extended LTS support. It suits teams that want to evaluate Elite at their current scale before committing to a longer term.

Overview

This 1-year license upgrades an existing FortiManager M3004 tier-4 FortiCare Premium contract to the Elite tier. With up to 1,010 managed devices or Virtual Domains in scope, the jump from a 1-hour to a 15-minute critical-issue response is the most operationally significant change. Elite also adds the monitoring portal and extended LTS support that are absent from Premium. An active Premium contract on the same tier-4 deployment is required. The table below shows what each FortiCare tier includes.

Who it suits

This upgrade is appropriate for organizations running FortiManager M3004 at tier 4, with environments spanning up to 1,010 managed devices or Virtual Domains. The 1-year term fits teams introducing Elite-tier support for the first time at this scale and wanting to assess the operational benefits before moving to a multi-year commitment. It also suits departments that procure on annual cycles and prefer not to lock in a longer term without a prior evaluation period at the tier-4 level.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering FC4-10-M3004-204-02-12 for worldwide electronic delivery. This is a support upgrade with no hardware component. For large-environment teams, DataCenter360.ca provides partner-level order support and official Fortinet fulfillment on every transaction.

Frequently asked questions