Fortinet FortiCare Premium to Elite Upgrade, 3-Year (FC4-10-M3004-204-02-36)

SKU: FC4-10-M3004-204-02-36

Original price was: CAD$19,557.33.Current price is: CAD$15,604.25.

Save:20%You save CAD$2846.97
FortiManager M3004 FortiCare Premium to Elite Upgrade, 3-Year (FC4-10-M3004-204-02-36) covers tier-4 deployments managing up to 1,010 devices or Virtual Domains over a 36-month term, delivered electronically worldwide.
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  Licensing available worldwide — delivered electronically to any country

Product description

Environments managing up to 1,010 devices or Virtual Domains through FortiManager M3004 at tier 4 benefit from predictable support terms that span a full planning cycle. This 3-year upgrade from FortiCare Premium to Elite secures 15-minute critical-issue response, the Elite monitoring portal, and extended LTS support for 36 consecutive months, removing the need for annual renewals at this scale. It requires an active Premium contract and delivers electronically worldwide.

Overview

This SKU upgrades a FortiManager M3004 tier-4 Premium support contract to Elite for 36 months. At tier 4, where up to 1,010 managed devices or Virtual Domains are in scope, the 15-minute critical-issue response that Elite provides is a meaningful improvement over Premium’s 1-hour window. The Elite monitoring portal and extended LTS support are also included for the full 3-year term. The table below compares all three FortiCare support levels side by side.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal
Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who it suits

This 3-year Elite upgrade is a strong fit for established FortiManager M3004 tier-4 operations managing between 1 and 1,010 devices or Virtual Domains, where incident response speed and support continuity are non-negotiable over a multi-year window. It suits procurement teams that operate on 3-year capital plans, and network operations groups that have already used Elite for a shorter term and are ready to commit at scale. An active Premium contract is the only prerequisite.

Buying from DataCenter360.ca

FC4-10-M3004-204-02-36 is available from DataCenter360.ca, an authorized Fortinet Select Partner. The 3-year term means a single purchase covers Elite-tier support across a full budget cycle for large-scale FortiManager deployments. This license delivers electronically and is available to customers worldwide. Contact DataCenter360.ca with any questions on licensing or order specifics.

Frequently asked questions

Does this SKU apply to both appliances and virtual FortiManager M3004 instances?
This upgrade applies to a FortiManager M3004 tier-4 deployment regardless of form factor, covering up to 1,010 managed devices or Virtual Domains. Confirm your deployment tier before ordering to select the correct SKU.
What changes when I upgrade from Premium to Elite?
Critical-issue response improves from 1 hour to 15 minutes, and the Elite monitoring portal plus extended LTS support are added. All existing Premium features, including telephone support and advanced RMA, are retained.
Can international customers order FC4-10-M3004-204-02-36?
Yes. This is an electronic support upgrade with no geographic restriction, available worldwide through DataCenter360.ca.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiManager

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiManager

MPN

FC4-10-M3004-204-02-36

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