Fortinet FortiCare Premium to Elite Upgrade, 3-Year (FC6-10-M3004-204-02-36)

SKU: FC6-10-M3004-204-02-36

Original price was: CAD$157,281.30.Current price is: CAD$125,490.39.

Save:20%You save CAD$22895.51
FortiManager M3004 FortiCare Premium to Elite Upgrade, 3-Year (FC6-10-M3004-204-02-36) provides Elite-tier support for unlimited managed devices or Virtual Domains over a 36-month term, electronically delivered worldwide.
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Product description

Large enterprise and MSSP teams running FortiManager M3004 under an FC6 contract, with no cap on managed devices or Virtual Domains, can lock in Elite support for three years with this upgrade. A 36-month term at the unlimited tier delivers a consistent 15-minute critical-issue SLA across the full device fleet and eliminates the administrative friction of annual renewals at this scale.

Overview

At FC6 scale, the M3004 imposes no limit on managed devices or Virtual Domains. This 3-year upgrade moves that coverage from Premium to Elite, adding the 15-minute critical-issue response SLA, the Elite monitoring portal, and extended LTS software support for the full 36-month term. Telephone support and advanced RMA replacement from Premium continue unchanged. The table below shows what separates each FortiCare tier.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal
Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who it suits

This SKU is designed for large organizations or managed service providers running FortiManager M3004 at unlimited capacity who have confirmed that Elite is the appropriate support tier and want to reduce annual renewal overhead. A 3-year commitment at FC6 scale is best suited to stable, long-term deployments where the device count is expected to remain above 5,010 throughout the term.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. SKU FC6-10-M3004-204-02-36 delivers electronically worldwide and applies to existing M3004 Premium contracts at FC6 unlimited scale. Contact our team before ordering to confirm co-term alignment and verify that the 3-year term applies correctly to your current contract end date.

Frequently asked questions

How does Elite support benefit an MSSP managing thousands of devices?
Both Premium and Elite include telephone support and advanced RMA replacement. Elite adds a 15-minute critical-issue response SLA instead of 1 hour, the Elite monitoring portal for proactive device and contract visibility, and extended LTS software support that matters for large fleets on longer update cycles.
Is there a device count limit on the FC6 tier?
No. FC6 covers unlimited managed devices or Virtual Domains. It is the top tier for FortiManager M3004 deployments where the FC5 ceiling of 5,010 devices is not sufficient for the environment.
Can this 3-year upgrade be applied to a Premium contract that has time remaining?
Fortinet’s co-term policy governs how mid-contract upgrades are applied. Contact DataCenter360.ca before purchasing to confirm the upgrade aligns with your existing contract end date and that the 3-year Elite term will be applied correctly.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiManager

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiManager

MPN

FC6-10-M3004-204-02-36

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