Fortinet FortiCare Premium Support, 1-Year (FC2-10-0ACVM-248-02-12)

Once a FortiAuthenticator VM deployment grows past 500 users, the FC2 tier is required to stay within license capacity. FC2-10-0ACVM-248-02-12 is the 1-year FortiCare Premium subscription for that tier 2 platform, covering up to 1,100 users with 24×7 TAC access and firmware update rights through an annual term suited to organizations still evaluating their long-term support cadence at this scale.

Overview

FortiCare Premium Support for FortiAuthenticator VM tier 2 provides Fortinet’s highest maintenance grade for MFA and SSO environments with user counts between 501 and 1,100. The 1-year term covers 12 months of 24×7 TAC support by phone and the Fortinet support portal, access to all firmware and software updates published during the term, and advanced hardware replacement for the VM host infrastructure covered by the contract.

FortiAuthenticator VM at tier 2 integrates with RADIUS, LDAP, and PKI-based identity workflows across VMware, Hyper-V, and KVM platforms. Annual Premium Support keeps the deployment eligible for Fortinet security patches and feature firmware releases throughout the coverage year.

Who it suits

This SKU targets mid-size organizations with FortiAuthenticator VM serving 501 to 1,100 users who are on a 12-month procurement cycle. It suits IT teams that audit and renegotiate support contracts annually, or organizations whose user count recently crossed the 500-user threshold and who want a year of FC2 coverage before deciding whether to commit to a 3-year or 5-year term. It is also the right choice for organizations buying their first tier 2 FortiCare renewal after upgrading from FC1.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and provides FC2-10-0ACVM-248-02-12 as a worldwide electronic license. After purchase, Fortinet delivers the activation key to your account and you apply it to the FortiAuthenticator VM serial through the Customer Service Portal. DataCenter360.ca can assist with co-termination if you are aligning this renewal with other Fortinet support contracts expiring on the same date.

Frequently asked questions