Fortinet FortiCare Premium Support, 3-Year (FC4-10-0ACVM-248-02-36)

Enterprise identity platforms serving large user populations benefit from multi-year support stability that removes annual renewal pressure. FC4-10-0ACVM-248-02-36 delivers a 3-year FortiCare Premium Support term for a tier 4 FortiAuthenticator VM – covering organizations with up to 10,100 users – consolidating three years of TAC access, firmware updates, and hardware replacement into one contract.

Overview

FortiCare Premium Support (service code 248) entitles the covered FortiAuthenticator VM instance to 24×7 Fortinet TAC access, firmware and software updates as released, and advance hardware replacement for the duration of the contract. A 3-year term is particularly useful at tier 4 scale, where the VM often serves as the identity backbone for a multi-site enterprise and any lapse in TAC or update coverage creates operational risk. Three years of coverage under one contract removes two annual renewal events and eliminates the risk of an unintended gap between them.

Who it suits

This SKU targets large enterprises and multi-site organizations with FortiAuthenticator VM deployments in the 5,000 to 10,100 user range where the identity platform is production-critical infrastructure. Security teams that have moved past annual-cycle procurement and want to standardize Fortinet renewals on a 3-year cadence – alongside other infrastructure support contracts – are the primary audience. It also suits IT managers presenting a multi-year budget case where a single 3-year purchase order is easier to justify than repeated annual renewals at tier 4 pricing.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC4-10-0ACVM-248-02-36 is an electronic license delivered immediately with no hardware shipping and no geographic restriction on activation. Multi-site or multi-contract enterprise customers should contact DataCenter360.ca before ordering to confirm co-term start dates align with other Fortinet support contracts already in the environment.

Frequently asked questions