Fortinet FortiCare Premium Support, 5-Year (FC4-10-0ACVM-248-02-60)

For an enterprise where FortiAuthenticator VM handles MFA and SSO for up to 10,100 users and is expected to remain core infrastructure for years ahead, a 5-year FortiCare Premium Support contract removes the distraction of recurring renewals entirely. FC4-10-0ACVM-248-02-60 is the longest available support term at tier 4 capacity, providing five years of 24×7 TAC access, firmware entitlements, and hardware replacement from a single purchase.

Overview

FortiCare Premium Support (service code 248) covers the FortiAuthenticator VM instance with 24×7 Fortinet TAC access, firmware and software updates for the full duration of the term, and advance hardware replacement. A 5-year term at tier 4 is the maximum coverage continuity available for a VM supporting up to 10,100 users: no renewals for five budget cycles, no risk of a lapsed contract, and a single contract record to manage. Electronic delivery makes it available immediately with no geographic restriction on activation.

Who it suits

Large enterprises that have standardized FortiAuthenticator VM as their identity platform across multiple sites – and treat it as long-term infrastructure rather than a transitional tool – get the most value from a 5-year term at tier 4 scale. Security architects aligning all major Fortinet support contracts to a common 5-year renewal date, and procurement leads who prefer to amortize support costs over the longest available term, will find this SKU fits that planning model. Organizations in regulated industries where documented continuous support coverage over a multi-year window is required for compliance audits also benefit from the unbroken contract record a 5-year term provides.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC4-10-0ACVM-248-02-60 is delivered electronically worldwide with no hardware involved and no geographic restriction on activation. At the 5-year term and tier 4 scale, DataCenter360.ca recommends confirming the contract start date and any co-term requirements with your account contact before placing the order, so the new contract does not create a split renewal schedule across your broader Fortinet environment.

Frequently asked questions