Fortinet FortiWeb 400F FortiCare Premium Support, 3-Year (FC-10-FV40F-247-02-36)

A 3-year FortiCare Premium contract matches the most common hardware refresh window for mid-range appliances like the FortiWeb 400F. Locking in coverage for the full cycle eliminates renewal gaps, fixes pricing across three budget periods, and keeps telephone support, 1-hour response, and advanced replacement uninterrupted throughout the span of your standard planning horizon.

Overview

Spanning 36 months, this FortiCare Premium contract keeps the FortiWeb 400F under Fortinet’s premium support tier for a complete refresh cycle. Critical issues draw a 1-hour response SLA, telephone access to Fortinet engineers is available around the clock, and hardware failures trigger advanced replacement rather than the slower return-and-replace process used in the Essential tier. Priority RMA is available as an add-on for environments where the fastest possible physical swap matters. Firmware updates, the online tools library, and the asset portal remain active throughout, ensuring the appliance stays current against evolving web application threats.

Who it suits

A 3-year term is the right choice for organizations treating the FortiWeb 400F as a core production asset across a standard planning cycle. Security teams in finance, healthcare, and e-commerce benefit from consistent coverage that spans audit periods without gaps. It also suits IT departments that prefer to consolidate vendor support renewals into multi-year agreements to reduce annual procurement workload and avoid reactive renewal under expiry pressure.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. This contract is fulfilled electronically and ships worldwide, with no geographic restriction on delivery. DataCenter360.ca’s team can advise on staggered renewal timing for organizations managing multiple Fortinet support contracts across a shared renewal calendar.

Frequently asked questions