Fortinet FortiWeb 400F FortiCare Premium Support, 5-Year (FC-10-FV40F-247-02-60)

SKU: FC-10-FV40F-247-02-60

Original price was: CAD$27,770.43.Current price is: CAD$22,157.26.

Save:20%You save CAD$4042.55
FortiWeb 400F FortiCare Premium Support, 5-Year: 1-hour critical-issue response, telephone support, and advanced replacement RMA for the full appliance lifecycle, available worldwide.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
  Brand New
  Official Fortinet Partner Support
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  Licensing available worldwide — delivered electronically to any country

Product description

When the FortiWeb 400F is a long-term fixture in your application security architecture, a 5-year FortiCare Premium contract removes support cost variability from five consecutive budget cycles. One procurement transaction covers a 1-hour critical response SLA, telephone access to Fortinet engineers, and advanced hardware replacement across the full production lifespan, making total cost of ownership predictable and annual renewal administration unnecessary.

Overview

At 60 months, this FortiCare Premium contract covers the FortiWeb 400F through the longest standard support term Fortinet offers for this platform. Coverage includes the full Premium feature set: 1-hour critical response, 24×7 telephone support, advanced replacement RMA, and Priority RMA add-on eligibility. Firmware updates, online diagnostic tools, and asset portal access remain active for the entire period. For organizations with mature change-management processes that require contractual continuity across audit cycles, the 5-year term simplifies compliance documentation by keeping a single support contract on file through multiple review windows.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who it suits

The 5-year term is best suited to environments where the FortiWeb 400F is a high-availability production asset that will not be replaced before its natural end-of-life. Large enterprises, managed security service providers, and regulated industries subject to multi-year audits find the long-term contract useful because it provides a stable reference document for audit, insurance, and vendor-management purposes without requiring annual renewal actions.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Electronic delivery applies worldwide, with no geographic restriction. A 5-year contract registers directly with Fortinet’s support portal, and DataCenter360.ca’s team can assist with registration guidance, multi-unit consolidated quotes, and renewal planning well before the coverage window closes.

Frequently asked questions

Can the 5-year contract cover multiple FortiWeb 400F units?
Each support contract is tied to a single appliance serial number. A separate contract is required per unit. DataCenter360.ca can prepare a consolidated quote covering all units at the same time to streamline procurement.
What is the Priority RMA add-on, and is it available with the 5-year term?
Priority RMA is an optional upgrade that provides a faster physical dispatch SLA for replacement hardware. It is available as an add-on to any FortiCare Premium contract, including the 5-year term. Contact DataCenter360.ca for current pricing and eligibility.
Is this contract valid outside Canada?
Yes. FortiCare Premium support contracts are electronic licenses with no geographic restriction. This 5-year contract is valid worldwide, regardless of where the FortiWeb 400F is physically deployed.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWeb-400F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiWeb

MPN

FC-10-FV40F-247-02-60

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