Fortinet FortiWeb 400F 4-Hour Hardware & Onsite Priority RMA, 3-Year (FC-10-FV40F-212-02-36)

For security teams that have standardized on the FortiWeb 400F and need a predictable recovery guarantee across a full maintenance cycle, the 3-Year term removes annual renewal decisions from the equation. FC-10-FV40F-212-02-36 delivers 4-Hour Hardware and Onsite Priority RMA for three consecutive years at $10,531.91, locking in both a certified Fortinet field engineer dispatch and a replacement unit within four hours of case validation. Compared to renewing annually, the 3-Year term ensures uninterrupted onsite coverage without the risk of a lapse between contract periods.

Overview

4-Hour Hardware and Onsite Priority RMA requires FortiCare Premium or FortiCare Elite as the base support contract on the FortiWeb 400F appliance. When a hardware failure case is validated, Fortinet dispatches a certified engineer to your location and coordinates delivery of a replacement unit, both within four hours. The engineer manages the physical swap and does not close the case until the replacement appliance is confirmed operational. This is the highest-priority onsite response tier available for the FortiWeb 400F. The comparison table below shows which FortiCare tiers support this add-on and how they compare on response commitments.

Who it suits

The 3-Year term fits operations teams that have committed to the FortiWeb 400F as a long-term web application security platform and want consistent SLA terms throughout the appliance lifecycle. Multi-site organizations often standardize on a single onsite RMA tier across all FortiWeb units to simplify support management and budget forecasting. Teams without a Fortinet-certified engineer on staff benefit from three years of guaranteed expert-handled replacements: no ad-hoc field technician sourcing during an outage, and a predictable per-incident response process. At $10,531.91 total, the 3-Year term costs the same as three annual renewals, with the added benefit of no renewal gaps.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FV40F-212-02-36 is in stock with worldwide electronic delivery. Teams standardizing recovery procedures across a multi-year planning horizon find the 3-Year term the most administratively straightforward option in this family. An active FortiCare Premium or Elite base contract on the same FortiWeb 400F appliance is required. Contact DataCenter360.ca for multi-unit pricing or to align the start date of this add-on with an existing base contract.

Frequently asked questions