Fortinet FortiWeb 600F 4-Hour Hardware & Onsite Priority RMA, 1-Year (FC-10-FV60F-212-02-12)

When a web application firewall fails mid-production, every minute of exposure counts. FC-10-FV60F-212-02-12 adds a Fortinet-dispatched field engineer to your FortiWeb 600F support coverage from the first year of deployment, with a guaranteed 4-hour on-site response after hardware failure is confirmed. For teams that need immediate hardware continuity assurance from day one, this 1-Year Priority RMA add-on is the direct answer.

Overview

The 4-Hour On-Site RMA is a Priority RMA add-on that operates on top of a FortiCare Premium or Elite base subscription. When hardware failure on the FortiWeb 600F is confirmed, Fortinet dispatches a field engineer to your location within 4 hours and ships an advanced replacement unit concurrently. This is a meaningful step above the Essential tier, which provides only next-business-day return-and-replace with no on-site dispatch. The comparison below shows where the Priority RMA fits within the FortiCare support tiers.

Who it suits

This 1-Year term suits organizations that have recently deployed a FortiWeb 600F and want strong hardware support through the initial year of operation. It fits environments where the appliance protects business-critical web applications or APIs and where extended downtime carries compliance or revenue risk. It pairs naturally with a new FortiCare Premium or Elite contract purchased at the same time as the appliance, keeping all support terms aligned from the start.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FV60F-212-02-12 is an electronic service delivered worldwide by email, typically within one business day of order confirmation. No physical shipment is required. If you are adding Priority RMA coverage alongside a new FortiCare base contract, contact DataCenter360.ca to confirm the co-term dates and avoid any gap in coverage from day one.

Frequently asked questions