Fortinet FortiWeb 600F 4-Hour Hardware & Onsite Priority RMA, 5-Year (FC-10-FV60F-212-02-60)

SKU: FC-10-FV60F-212-02-60

Original price was: CAD$45,821.21.Current price is: CAD$36,559.48.

Save:20%You save CAD$6670.21
FortiWeb 600F 4-Hour Hardware and Onsite Engineer Priority RMA, 5-Year, covers five years of guaranteed 4-hour on-site engineer response and advanced replacement after confirmed hardware failure; requires FortiCare Premium or FortiCare Elite.
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Product description

For organizations with stable FortiWeb 600F deployments and a long infrastructure planning horizon, five years of 4-Hour On-Site RMA coverage is the highest-commitment option available for this appliance. FC-10-FV60F-212-02-60 locks in Fortinet’s Priority RMA terms, including on-site engineer dispatch within 4 hours of confirmed failure and advanced replacement, for the full 5-year period. This single purchase eliminates five annual renewal cycles and sets a fixed support baseline for the appliance’s operating life.

Overview

The 4-Hour On-Site RMA (svc_code 212) is a Priority RMA add-on requiring FortiCare Premium or Elite as a base subscription. A confirmed hardware failure on the FortiWeb 600F triggers both a field engineer dispatch, arriving within 4 hours, and an advanced replacement unit, so web application security coverage is restored the same day without waiting on return shipping. Over the 5-year term these terms apply consistently without mid-cycle renegotiation. The comparison table below positions Priority RMA within the FortiCare tier structure.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

This term is best suited to organizations that have committed to the FortiWeb 600F as a long-term WAF platform and want to minimize administrative touchpoints across the appliance’s operating life. It fits security operations teams managing multi-year infrastructure contracts, environments with strict recovery time objectives, and procurement teams that prefer a 5-year support cycle over annual renewals. It is also a strong fit where the total cost of managing multiple renewals is a meaningful operational consideration.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and offers FC-10-FV60F-212-02-60 with worldwide electronic delivery. As the largest single-purchase commitment in this service family, a 5-year term may qualify for additional pricing consideration. DataCenter360.ca can provide a formal quote for budgeting purposes. If the FortiCare base contract has already been running for part of the period, contact DataCenter360.ca about co-term alignment before placing the order.

Frequently asked questions

Does the 5-year term fix the on-site response commitment for the entire period?
Yes. Purchasing FC-10-FV60F-212-02-60 secures the 4-hour on-site engineer response and advanced replacement commitment for all five years. These terms are governed by the contract at purchase and do not change mid-term based on updates to Fortinet’s current pricing or support catalog.
What happens if my FortiCare Premium or Elite base contract lapses during the 5-year period?
The 4-Hour On-Site RMA requires an active FortiCare Premium or Elite base subscription. If the base contract lapses, Priority RMA service is suspended until it is reinstated. Keeping the base contract current for the full 5-year period is essential to maintain continuous on-site coverage.
If the FortiWeb 600F appliance is replaced under warranty mid-term, does the remaining Priority RMA term carry over?
Service transfers depend on the specific circumstances and Fortinet’s support policies at the time of replacement. Contact DataCenter360.ca or Fortinet TAC when an appliance replacement occurs to confirm how the remaining Priority RMA term is handled for the new unit.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWeb-600F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiWeb

MPN

FC-10-FV60F-212-02-60

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