Fortinet FortiWeb 3000F 4-Hour Hardware & Onsite Priority RMA, 3-Year (FC-10-FW3KF-212-02-36)

A 3-year support commitment typically mirrors how organizations plan infrastructure refresh cycles, and the FortiWeb 3000F is often expected to serve as the primary WAF appliance through that full period. Purchasing a 3-year term for 4-Hour Hardware and Onsite Priority RMA (FC-10-FW3KF-212-02-36) locks in both the response-time guarantee and the pricing across the entire planning horizon, eliminating the administrative overhead of annual renewals. For security and operations teams carrying SLA obligations to internal or external stakeholders, a 3-year contractual recovery standard removes ambiguity from every planning cycle in between.

Overview

4-Hour Hardware and Onsite Priority RMA is an add-on to FortiCare Premium or Elite that upgrades the baseline hardware replacement process for the FortiWeb 3000F. When a hardware failure is confirmed, Fortinet simultaneously dispatches a replacement unit and schedules a certified engineer for on-site arrival within 4 hours. Both actions happen in parallel, so the customer does not wait for a return shipment to be processed before the replacement ships. The 3-year term means coverage is continuous across a period that spans most major IT planning reviews, keeping the 4-hour SLA intact without requiring a re-engagement at each annual renewal date. This service is delivered electronically and is available worldwide.

Who it suits

Organizations that plan to run the FortiWeb 3000F as a fixed part of their perimeter architecture for the next three years benefit most from this SKU. Healthcare networks subject to patient data availability requirements, financial platforms with uptime commitments written into service agreements, and high-traffic e-commerce operators all share the profile. The 3-year term also suits procurement teams that prefer to consolidate multi-year support costs into a single purchase order, reducing renewal events and the risk of a coverage lapse at an annual boundary. For environments where the WAF SLA is audited or documented in a vendor agreement, a 3-year contractual commitment provides a clear, auditable response standard across the full period.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering worldwide electronic delivery. FC-10-FW3KF-212-02-36 is licensed against the FortiWeb 3000F serial number and delivered digitally with no hardware shipment. A 3-year purchase through DataCenter360.ca simplifies the vendor relationship: one order, one activation, and priority RMA coverage through the full infrastructure planning cycle. Organizations co-terming this add-on with an existing FortiCare Premium or Elite contract should confirm the alignment dates before ordering. DataCenter360.ca can provide a co-terming quote on request. Use the quote form or contact DataCenter360.ca directly for volume pricing or multi-device orders.

Frequently asked questions