Fortinet FortiWeb 4000F 4-Hour Hardware & Onsite Priority RMA, 5-Year (FC-10-FW4KF-212-02-60)

A 60-month commitment to the highest available RMA tier for the FortiWeb 4000F. FC-10-FW4KF-212-02-60 covers five full years of 4-hour on-site engineer dispatch with hardware replacement, making it the right choice for organizations that plan on the FortiWeb 4000F remaining a core part of their web application security infrastructure for years to come and want a single procurement event to cover the entire period.

Overview

Svc code 212 is the top level of Fortinet’s hardware support program for the FortiWeb 4000F. On case validation, Fortinet sends a field engineer to your data center with a replacement unit and completes the hardware swap within 4 hours. This exceeds svc 211, which covers hardware delivery within 4 hours but leaves physical installation to your team, and well surpasses svc 210, where delivery arrives the next calendar day with no engineer dispatched. An active FortiCare Premium or FortiCare Elite subscription on the FortiWeb 4000F chassis is a prerequisite throughout the 5-year term. The table below clarifies which FortiCare tiers qualify for the Priority RMA add-on.

Who it suits

The 5-year term is appropriate for organizations that treat the FortiWeb 4000F as infrastructure rather than a periodically replaced appliance. Government agencies, large enterprises operating under multi-year capital budgets, and managed security service providers running the 4000F as a customer-facing platform benefit from a single long-term contract that eliminates annual renewal risk. Data centers operating under strict uptime SLAs, where WAF downtime triggers financial or contractual penalties, gain the most from an uninterrupted 60-month on-site response guarantee. For procurement teams, a 5-year contract also reduces the total number of approval cycles over the appliance’s service life.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FW4KF-212-02-60 is delivered worldwide as an electronic subscription with no physical media to ship. The 5-year term consolidates Priority RMA into a single procurement event and is the most cost-efficient purchase for organizations confident in their FortiWeb 4000F deployment horizon. Ensure your FortiCare Premium or Elite renewal schedule extends through the full 60-month subscription period to keep the on-site SLA active without interruption. Use the Request a Quote link to receive a formal quotation suitable for multi-year capital budget approval processes.

Frequently asked questions