Fortinet FortiProxy 4000G 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-XY4KG-211-02-12)

When a FortiProxy 4000G fails, a standard return-and-replace cycle leaves your proxy infrastructure offline for far longer than most environments can absorb. FC-10-XY4KG-211-02-12 is the 1-year term of the 4-Hour Hardware Delivery Priority RMA add-on for the XY4KG, giving you a Fortinet-backed commitment to deliver replacement hardware within four hours of a confirmed fault for a full year of coverage.

Overview

The 4-Hour Hardware Delivery Priority RMA (FC-10-XY4KG-211-02-12) is a paid add-on service for the FortiProxy 4000G (model code XY4KG). It requires an active FortiCare Premium or Elite contract and cannot be attached to FortiCare Essential. Once active, Fortinet commits to delivering a replacement unit to your registered site address within four hours of a confirmed hardware fault, significantly narrowing the downtime window compared to standard next-business-day replacement. The 1-year term suits organizations that align support contracts with annual budget cycles or that want to validate the Priority RMA benefit before committing to a longer term. Delivery of the license itself is electronic and available to buyers worldwide.

Who it suits

IT teams operating the FortiProxy 4000G in a production web-filtering or explicit-proxy role where even a partial day of downtime creates compliance gaps or productivity loss. The 1-year term is a practical fit for organizations with annual procurement approvals, or for sites that are evaluating whether Priority RMA is worth adding before locking in a multi-year arrangement. It is also appropriate when the appliance is within its first year of deployment and longer-term plans are still being confirmed.

Buying from DataCenter360.ca

FC-10-XY4KG-211-02-12 is in stock at DataCenter360.ca, an authorized Fortinet Select Partner. The license ships electronically worldwide after purchase, with no physical media involved. The 1-year term keeps the per-cycle cost lower and preserves flexibility for future decisions. If you plan to continue coverage beyond the first year, 3-year (FC-10-XY4KG-211-02-36) and 5-year (FC-10-XY4KG-211-02-60) versions of this same service are also listed. Contact us before checkout if you need a formal quote or a purchase order reference.

Frequently asked questions