Fortinet FortiSIEM 500G Next Calendar Day Priority RMA, 1-Year (FC-10-FSM5G-210-02-12)

Priority hardware coverage on a FortiSIEM 500G appliance begins with a clear guarantee: if the unit fails, a replacement ships to arrive the next calendar day. This 1-year term lets organizations commit to elevated RMA coverage on an annual basis, keeping renewal cycles aligned with standard IT procurement calendars and preserving the option to reassess coverage each year.

Overview

The Next Calendar Day Priority RMA add-on changes how Fortinet handles a hardware failure on your FortiSIEM 500G. Under a standard FortiCare contract the customer ships the failed unit back before a replacement is sent. With this add-on active, Fortinet ships a replacement unit to arrive by the next calendar day, including weekends and public holidays.

This coverage is an add-on only. It must be paired with an active FortiCare Premium or FortiCare Elite support contract on the same appliance. It cannot be purchased as a standalone service, and it does not cover software support, subscription feeds, or any service beyond the physical hardware replacement logistics.

Who it suits

This service suits security operations teams that depend on the FortiSIEM 500G for continuous log ingestion and correlation at up to 500 GB per day. A hardware failure without priority RMA can mean days of reduced or interrupted SIEM coverage. Organizations with compliance mandates around log retention and monitoring continuity, or with service-level agreements tied to SIEM availability, are the primary buyers. The 1-year term suits teams on annual procurement cycles or those piloting priority RMA coverage before committing to a longer term.

Buying from DataCenter360.ca

DataCenter360.ca supplies this license electronically worldwide. No physical shipment is required; the license key is delivered to your registered contact after order confirmation. To purchase, confirm that the target FortiSIEM 500G appliance carries an active FortiCare Premium or FortiCare Elite contract, as Fortinet requires that contract number at registration. DataCenter360.ca can quote both the RMA add-on and a new FortiCare term together if your coverage is coming up for renewal.

Frequently asked questions