Original price was: CAD$8,942.08.CAD$7,134.64Current price is: CAD$7,134.64.
Keeping a FortiSIEM 2200G in continuous production operation requires a support plan that matches the appliance’s criticality. This 1-year FortiCare Premium contract provides a clearly bounded coverage window, well suited to organizations that review vendor agreements annually, align hardware support to fiscal budget cycles, or want the flexibility to adjust their support tier at each renewal.
FortiCare Premium covers the FortiSIEM 2200G hardware appliance only. The subscription delivers a 1-hour response SLA for critical appliance issues, telephone access to Fortinet support engineers, and advanced hardware replacement RMA, shipping a replacement unit before the failed hardware is returned. It also qualifies the appliance for Fortinet’s Priority RMA add-on options (4-Hour or Next Calendar Day on-site replacement, purchased separately). Firmware updates, the Fortinet support portal, and online diagnostic tools are included throughout the term. FortiSIEM software or platform licensing is sold separately and is not included in this SKU.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This contract is best suited to enterprise SOC teams that have deployed the FortiSIEM 2200G as a high-event-rate collection and correlation node and need guaranteed telephone access to Fortinet engineers when critical appliance issues arise. It fits IT procurement teams that budget hardware support year by year and want to avoid multi-year commitments before a hardware refresh decision is confirmed. Organizations already holding a FortiSIEM software subscription can add this hardware support independently, keeping hardware and platform contracts on separate renewal tracks for easier budget management.
DataCenter360.ca supplies this FortiCare Premium 1-year contract as an authorized Fortinet reseller, with worldwide electronic delivery. Purchasing on a 1-year term lets you confirm hardware health and platform direction before committing to a longer support cycle. For volume or multi-appliance pricing, use the quote request link on this page and include your appliance serial number for a faster turnaround.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSIEM-2200G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSIEM |
| MPN | FC-10-FM22G-247-02-12 |
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