Fortinet FortiSIEM 2200G FortiCare Premium Support, 3-Year (FC-10-FM22G-247-02-36)

A 3-year FortiCare Premium contract for the FortiSIEM 2200G maps directly to the standard enterprise technology refresh cycle, covering the appliance through the heart of its productive deployment life. Organizations that have committed to the 2200G as their primary high-event-rate SIEM node benefit from locking in consistent support terms, reducing annual procurement effort, and maintaining uninterrupted access to Fortinet’s engineering team.

Overview

FortiCare Premium covers the FortiSIEM 2200G hardware appliance for three consecutive years. Coverage includes a 1-hour response SLA for critical appliance issues, telephone access to Fortinet support engineers, and advanced hardware replacement RMA, meaning a replacement ships before the failed unit is returned. The subscription also makes the appliance eligible for Priority RMA add-ons (4-Hour or Next Calendar Day on-site options, purchased separately). Firmware updates, online tools, and the Fortinet support asset portal are included for the full three-year term. FortiSIEM software or platform licensing is not included and must be maintained under a separate contract.

Who it suits

This 3-year term is the standard choice for enterprise security teams with a defined SIEM roadmap. It suits organizations running the 2200G in a high-volume SOC where continuous hardware coverage is mandatory and renegotiating annually creates unnecessary overhead. IT managers who want telephone-backed engineer access for the life of a typical hardware generation, without committing to a full 5-year horizon, will find this term the most practical balance of coverage depth and planning flexibility.

Buying from DataCenter360.ca

DataCenter360.ca provides this 3-year FortiCare Premium contract with worldwide electronic delivery through its authorized Fortinet reseller channel. A 3-year purchase consolidates three annual renewals into a single procurement action, reducing administrative cycles and locking in your current support pricing for the full period. For multi-appliance deployments or enterprise volume pricing, contact DataCenter360.ca with your appliance serial numbers for a tailored quote.

Frequently asked questions