Fortinet FortiSIEM 2200G 4-Hour Hardware & Onsite Priority RMA, 1-Year (FC-10-FM22G-212-02-12)

SKU: FC-10-FM22G-212-02-12

Original price was: CAD$9,836.29.Current price is: CAD$7,848.10.

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FC-10-FM22G-212-02-12 is a 1-Year 4-Hour Hardware and Onsite Engineer Priority RMA add-on for the FortiSIEM FM22G 2200G appliance, requiring an active FortiCare Premium or Elite contract, available worldwide via electronic delivery.
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Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

When a FortiSIEM 2200G appliance fails, every hour without visibility is an hour where threats go undetected. This 1-year Priority RMA add-on (FC-10-FM22G-212-02-12) guarantees that a Fortinet-dispatched technician arrives on-site within four hours of a confirmed hardware failure, carrying an advanced replacement unit rather than starting a return-and-ship process that can stretch over days.

Overview

Priority RMA service (svc code 212) is an add-on layer applied on top of a FortiCare Premium or FortiCare Elite base contract for the FM22G 2200G. Under this agreement, Fortinet commits to dispatching a field engineer to your physical location within four hours of a hardware failure declaration. Advanced replacement means a working unit is delivered before the failed appliance is collected, so your SIEM platform returns to operation in a single visit. The 1-year term covers twelve months of that response guarantee. The license is delivered electronically and is available to organizations worldwide.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

The 1-year term is the right fit for organizations that align service contracts to annual budget cycles, or for teams in the first year of a FortiSIEM FM22G 2200G deployment who want flexibility before committing to a longer term. Security operations teams where the 2200G aggregates logs from hundreds or thousands of devices will value the on-site response guarantee most, since any appliance downtime creates a compliance or detection gap that cannot be filled by software workarounds. The annual renewal cycle also gives procurement teams a defined window to reassess coverage level before each renewal.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FM22G-212-02-12 is delivered electronically, so the license key arrives by email and there are no geographic shipping restrictions. If you need to bundle this with a FortiCare Premium base contract, or require a formal quote before purchasing, use the request-a-quote page with your FM22G 2200G serial number and we will confirm the exact co-termination date and pricing before issuing an invoice.

Frequently asked questions

Can I add Priority RMA to an existing FortiCare Essential contract?
No. Priority RMA (svc code 212) requires an active FortiCare Premium or FortiCare Elite base contract on the FM22G 2200G. Essential contracts are not eligible for this add-on.
What does 4-hour onsite mean in practice?
Fortinet commits to dispatching a field engineer to your physical site within four hours of a confirmed hardware failure. The engineer arrives with a replacement FM22G 2200G unit under the advanced replacement program, so the swap can be completed in a single visit without waiting for a return shipment.
Does this 1-year service auto-renew at expiry?
Fortinet service contracts do not auto-renew automatically. You will need to purchase a renewal SKU before FC-10-FM22G-212-02-12 expires to maintain uninterrupted Priority RMA coverage on the FM22G 2200G.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSIEM-2200G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSIEM

MPN

FC-10-FM22G-212-02-12

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