Fortinet FortiCare Premium Support, 3-Year (FC5-10-FSM99-240-02-36)

Security operations teams building a 3-year program around FortiSIEM 99 can consolidate support obligations into a single contract with FC5-10-FSM99-240-02-36. This 3-Year FortiCare Premium Support term applies to the FC5 tier, which covers FortiSIEM 99 deployments of up to 400 monitored points. Capacity is counted at 1 Device per point, 1 point per 2 Endpoints, 1 point per 3 Advanced Agents (Log and FIM), or 1 point per 10 Advanced Agents (UEBA Telemetry). Organizations whose monitored environments fall within the 400-point ceiling get three full years of Fortinet-backed support without a single renewal action.

Overview

A 3-year FortiCare Premium Support contract at the FC5 tier gives FortiSIEM 99 operators 24×7 Technical Assistance Center access, priority case routing, and firmware updates for 36 consecutive months. Maintaining uninterrupted support coverage is operationally important for a SIEM platform: firmware patches address both security vulnerabilities and platform stability, and TAC access is the primary escalation channel when a production incident cannot be resolved internally. The 3-year term eliminates annual renewal processing, reduces the risk of accidental coverage lapses, and simplifies multi-year budget forecasting for IT and security procurement teams. The license is electronic and activates worldwide with no hardware shipment.

Who it suits

This 3-year term is suited to mid-enterprise organizations with a stable FortiSIEM 99 deployment at up to 400 monitored points and a defined 3-year security program roadmap. Procurement teams that operate on multi-year capital planning cycles prefer this term because it removes annual re-authorization overhead. Managed security service providers maintaining a fixed-capacity FortiSIEM 99 instance for a long-term customer engagement will find the 3-year contract aligns with typical service agreement durations. It is also a practical choice for regulated organizations in finance, healthcare, or government where continuous vendor support must be documented across multiple audit cycles and a 3-year contract covers several audit periods at once.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering FC5-10-FSM99-240-02-36 with worldwide electronic delivery. This 3-year license is available to customers globally, with no geographic restriction. DataCenter360.ca recommends verifying that your FortiSIEM 99 deployment is within the 400-point FC5 capacity ceiling before committing to a 3-year term. Reach out to the DataCenter360.ca team for multi-year pricing assistance or to confirm the correct tier for your environment.

Frequently asked questions