Fortinet FortiGate 2601F FortiCare Premium Support, 1-Year (FC-10-F26F1-247-02-12)

SKU: FC-10-F26F1-247-02-12

Original price was: CAD$21,801.44.Current price is: CAD$17,394.76.

Save:20%You save CAD$3192.77
FC-10-F26F1-247-02-12 is a 1-year FortiCare Premium support subscription for the FortiGate 2601F, covering 24×7 phone access, 1-hour critical-issue response, and advanced hardware replacement. The right choice for high-availability data-center deployments.
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Product description

The FortiGate 2601F sits at the high-capacity end of Fortinet’s data-center firewall portfolio, a unit managing traffic at carrier or large enterprise scale, where a missed support window can mean measured minutes of exposure. FC-10-F26F1-247-02-12 is the 1-year FortiCare Premium subscription that keeps Fortinet engineers on call for exactly those moments: one-hour response on critical issues, 24×7 telephone access, and advanced hardware replacement when waiting for a return shipment is not an option.

What FortiCare Premium covers

FortiCare Premium is Fortinet’s mid-tier per-device support contract, sitting above Essential (web-only, next-business-day) and below Elite (15-minute response plus extended LTS). For the FortiGate 2601F, Premium delivers fast critical-issue response, full telephone access, and standard advanced replacement so a failed unit ships before the broken one returns.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Non-critical response Next business day Next business day 2 business hours
Telephone support
Hardware RMA Return & replace only Advanced replacement Advanced replacement
Priority RMA add-on eligible
Extended LTS support & Elite monitoring portal

Who needs it

Organizations running the FortiGate 2601F as a core data-center firewall, handling east-west segmentation, internet edge traffic, or carrier-class throughput, cannot afford next-business-day-only support. FortiCare Premium suits these scenarios:

  • Data-center operators with service-level commitments to tenants or internal teams
  • Enterprises where the 2601F is the primary perimeter or segmentation point
  • Teams that need telephone access to a Fortinet TAC engineer, not just a ticket queue
  • Network managers who want advanced hardware swap eligibility rather than return-first logistics

Activation and delivery

FortiCare Premium is an electronic license with no hardware component. After purchase, a Fortinet registration key is delivered by email, typically within one business day from DataCenter360.ca. Activate it through the Fortinet Support Portal at support.fortinet.com by linking it to the FortiGate 2601F serial number. Coverage begins on the activation date, not the purchase date, so activating promptly maximizes the full contract term.

FortiCare Premium versus a subscription bundle

FortiCare Premium is a support contract, not a security service. It covers hardware RMA, TAC access, and firmware update rights. It does not add FortiGuard threat intelligence feeds, URL filtering, or IPS signatures. If the goal is layered threat protection alongside support, the UTP (FC-10-F26F1-950-02-12) or Enterprise bundle includes FortiCare Premium plus FortiGuard security services in a single SKU. Purchasing FortiCare Premium on its own makes sense when hardware already carries an active bundle and only the support contract needs renewal, or when a separate procurement process handles security services.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Every FortiCare license purchased here is a genuine Fortinet subscription that registers directly to the device under your Fortinet Support account — not a third-party resale that requires secondary activation steps. The FortiGate 2601F is a high-capacity data-center appliance, and multi-year or multi-unit support pricing for a 2600F-series fleet is available on request. Contact us for volume quotes on renewals across multiple devices.

Does FortiCare Premium include FortiGuard security subscriptions?

No. FortiCare Premium covers per-device support services: TAC access, hardware RMA, and firmware updates. FortiGuard services such as IPS, URL filtering, antivirus, and application control are separate subscriptions. If you need both support and security services in one contract, the UTP or Enterprise bundle SKUs for the FortiGate 2601F are the right choice.

What is the difference between FortiCare Premium and FortiCare Elite for the FortiGate 2601F?

FortiCare Elite adds a 15-minute critical-issue response time (versus 1 hour for Premium), 2-business-hour response on non-critical issues, and access to the FortiCare Elite monitoring portal with device insights. Elite also provides 18-month extended end-of-engineering-support on qualifying LTS firmware releases. For a carrier-class device like the 2601F running in a business-critical role, Elite may be worth the additional cost if strict uptime SLAs apply.

Can I purchase this license if I am outside Canada?

Yes. FortiCare Premium is an electronic subscription with no geographic restriction on purchase. DataCenter360.ca delivers registration keys electronically to customers in any country. Hardware shipments from DataCenter360.ca are Canada-only, but licensing orders are fulfilled worldwide.

When does the 1-year term start: at purchase or at activation?

The FortiCare contract term starts on the date of activation in the Fortinet Support Portal, not the date of purchase. DataCenter360.ca delivers your registration key within 0-1 business days. To avoid losing coverage, activate as soon as the key arrives and link it to the FortiGate 2601F serial number under your Fortinet Support account.

What happens with hardware replacement if my FortiGate 2601F fails during the contract term?

FortiCare Premium includes standard advanced replacement RMA: Fortinet ships a replacement unit before receiving the failed one back, subject to depot availability. Premium contracts are also eligible to add Priority RMA as an optional upgrade, which expedites the replacement timeline further. Return-and-replace-only logistics, the Essential tier default, do not apply to Premium contracts.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-2601F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-F26F1-247-02-12

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