Fortinet FortiGate 2601F DC FortiCare Premium to Elite Upgrade, 3-Year (FC-10-FD261-204-02-36)

SKU: FC-10-FD261-204-02-36

Original price was: CAD$16,351.08.Current price is: CAD$13,046.07.

Save:20%You save CAD$2394.58
FC-10-FD261-204-02-36 upgrades an active FortiCare Premium subscription on the FortiGate 2601F-DC to the Elite support tier for 3 years, adding 15-minute critical-issue response, an Elite monitoring portal, and Extended LTS access beyond standard Premium coverage.
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Product description

After a FortiGate 2601F-DC is on an active FortiCare Premium plan, this 3-year upgrade license moves it to the Elite tier without any break in coverage. The upgrade is applied electronically by Fortinet and takes effect immediately upon registration, so there is no gap in your support contract and no hardware swap required.

What the FortiCare Premium-to-Elite Upgrade Covers

FortiCare Premium already covers firmware updates, the Fortinet support portal, and advanced hardware replacement. The Elite tier adds three things Premium does not include:

  • 15-minute critical-issue response for Severity 1 cases — versus 1 hour under Premium.
  • Elite monitoring portal with proactive device health analytics and automated alert triage.
  • Extended Long-Term Support (LTS) — firmware maintenance beyond the standard EOS window on eligible FortiOS releases.

Everything in Premium (telephone support, Advanced replacement RMA, firmware access, and the standard support portal) carries over unchanged.

FortiCare Tier Comparison

This product upgrades from Premium to Elite. The table below summarizes what each tier provides for a FortiGate appliance:

Feature Essential Premium Elite
Critical-issue (P1) response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, tools & portal
Extended LTS support & Elite monitoring portal

Who Needs This Upgrade

The FG-2601F-DC runs in high-density data center environments where a 1-hour response window is too slow for production firewalls. If your SLA to internal stakeholders or to customers requires near-instant escalation on critical network failures, the 15-minute Elite response is the direct answer. Extended LTS is equally relevant for operators who want to stay on a proven FortiOS version without being forced off firmware support during a busy change-freeze period.

Activation and Electronic Delivery

This is an electronic license delivered to your registered Fortinet account. There is no physical shipment. After your order is confirmed, DataCenter360.ca processes the license through Fortinet’s distribution channel, and the upgrade key is tied to your FortiGate serial number in the Fortinet Support Portal. Delivery typically completes in 0–1 business days. The 3-year term begins from the activation date, not the purchase date, so you have flexibility in timing the upgrade.

FortiCare Premium vs Elite: One Service vs Bundled Coverage

FortiCare is sold as a standalone support contract and also included inside the UTP and Enterprise subscription bundles. If you are evaluating whether to upgrade support only or to move to a full-bundle renewal, note that the Enterprise bundle includes FortiCare Premium (not Elite) along with FortiGuard security services. The Elite tier is only available as this standalone upgrade on top of an existing Premium contract. There is no combined bundle that includes Elite today.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner serving customers worldwide for electronic licensing. The FG-2601F-DC FortiCare Elite upgrade (FC-10-FD261-204-02-36) ships to your Fortinet portal in 0–1 business days after order confirmation. If you need a formal quote for procurement, the Request a Quote page pre-fills with this SKU. For multi-year or volume pricing, contact us directly.

Does this upgrade require a current FortiCare Premium contract?
Yes. FC-10-FD261-204-02-36 is a Premium-to-Elite upgrade, so an active FortiCare Premium subscription on the FG-2601F-DC is a prerequisite. If the device is on Essential or has no active support, you would need to purchase a FortiCare Premium contract first before applying this upgrade.

What does the 15-minute critical-issue response actually mean?
For Severity 1 (network-down or critical security breach) cases, a Fortinet Elite engineer must acknowledge the case within 15 minutes of you opening the ticket, any time of day or night. Under Premium the target is 1 hour. This matters most in data center environments where even brief outages carry significant financial or contractual impact.

Can this license be applied worldwide, or is it restricted to Canada?
FortiCare licenses are electronic and are not geographically restricted. FC-10-FD261-204-02-36 can be activated on any FG-2601F-DC registered in the Fortinet Support Portal, regardless of the device’s location. DataCenter360.ca delivers this license to customers worldwide.

Is there a 1-year or 5-year version of this upgrade available?
Yes. The FortiCare Premium-to-Elite upgrade for the FG-2601F-DC is available in 1-year (FC-10-FD261-204-02-12) and 5-year (FC-10-FD261-204-02-60) terms in addition to this 3-year version. All are in stock and available on DataCenter360.ca.

When does the 3-year term start — at purchase or at activation?
The term starts at activation in the Fortinet Support Portal, not at the purchase date. This gives you the ability to purchase the upgrade ahead of your scheduled renewal window and activate it when your current Premium term is approaching expiry, avoiding coverage gaps without losing term length.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-2601F-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-FD261-204-02-36

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