Fortinet FortiGate 3000F FortiCare Elite Support, 5-Year (FC-10-F3K0F-284-02-60)

Data-center firewalls at the FortiGate 3000F scale carry traffic where a prolonged support delay is not an option. The FortiGate 3000F 5-Year FortiCare Elite Support (FC-10-F3K0F-284-02-60) locks in Fortinet’s highest per-device coverage for five consecutive years: 15-minute guaranteed response on critical cases, 24×7 telephone access, advanced hardware replacement, extended end-of-engineering-support, and exclusive access to the Elite monitoring portal. License only, no hardware included, delivered electronically to any country.

What FortiCare Elite covers

Elite is the ceiling of Fortinet’s per-device support stack. Activating this contract on a FortiGate 3000F provides:

• 15-minute critical response: the most qualified available engineer assigned within 15 minutes of a critical-severity case, 24 hours a day, every day of the year.
• 24×7 telephone support and advanced RMA: direct-dial access to Fortinet’s global TAC, plus a replacement unit ships before the failed hardware is returned. Priority RMA add-on is eligible for further acceleration.
• Extended end-of-engineering-support: 18 additional months of patch coverage beyond the standard end-of-support date, giving operators more flexibility on hardware refresh timing.
• Elite monitoring portal: a unified view of device health, proactive recommendations, and security posture insights for the registered 3000F. This portal access is a FortiGate-exclusive feature within the Elite tier.
• Firmware updates and asset portal: full access to FortiOS releases, security patches, and the FortiCare asset management portal for the entire five-year term.

Who this contract suits

FortiCare Elite fits deployments where the FortiGate 3000F is protecting high-volume, high-availability infrastructure. Data center perimeter firewalls, HA-pair core deployments, regulated environments with uptime commitments, and service providers running Fortinet as part of a managed portfolio are the primary use cases. Five years of Elite coverage aligns with typical refresh cycles for high-end appliances and locks in the response SLA against future pricing changes.

Activation and delivery

FC-10-F3K0F-284-02-60 is a fully electronic license. Nothing ships physically. The contract is registered to the FortiGate 3000F serial number through the FortiCare portal, and coverage begins immediately on registration. Electronic delivery to any country typically completes within 0 to 1 business days from order confirmation.

FortiCare tiers at a glance

FortiCare offers three per-device support levels. This contract is the Elite tier. The table below shows how the three compare:

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. A five-year Elite support commitment on a 3000F-series firewall is a significant long-term contract, and our team confirms the serial number, verifies registration applies cleanly, and delivers the license electronically to any country. Genuine Fortinet contracts, fully secured checkout, no physical shipment required.