Fortinet FortiGate 3000F FortiCare Premium to Elite Upgrade, 5-Year (FC-10-F3K0F-204-02-60)

Running a FortiGate 3000F in a data center or campus core means your firewall sits in the critical path of thousands of simultaneous connections. When a fault appears, a one-hour response window is a long time. FC-10-F3K0F-204-02-60 converts an active FortiCare Premium subscription on the FortiGate 3000F to Elite level for five years, tightening the critical-issue SLA to 15 minutes and adding the Elite monitoring portal for proactive device health visibility.

What this upgrade covers

FortiCare Elite raises the support ceiling across three dimensions. Critical-issue response drops from one hour to 15 minutes; non-critical response moves to two business hours. You gain access to the FortiCare Elite Portal (Proactive Device Insights), which provides a unified dashboard with device health scores, configuration recommendations, and security guidance for registered FortiGate hardware. Elite also qualifies the 3000F for extended end-of-engineering-support (E-EoES), adding up to 18 months of LTS patch coverage beyond the standard software lifecycle. Hardware RMA stays at Advanced Replacement, identical to Premium, with Priority RMA available as an optional add-on.

Who needs this

This SKU targets organizations that already hold FortiCare Premium on their 3000F and need to close the gap to Elite-class SLAs. Common buyers include financial-services and healthcare networks where sub-30-minute response times appear in procurement specifications, service providers running the 3000F in a managed security context, and large enterprises whose internal security policies require Elite-tier coverage on Tier 1 firewall infrastructure. Note that this upgrade requires an existing FortiCare Premium entitlement on the same device; it cannot be applied to a unit on Essential or without an active contract.

Activation and delivery

FC-10-F3K0F-204-02-60 is a subscription license delivered electronically. After purchase, a Fortinet contract key is issued and registered against the FortiGate 3000F’s serial number in the Fortinet Support Portal. The Elite entitlement activates immediately upon registration and runs for 60 months. No hardware is shipped. Delivery typically completes within one business day of order confirmation. This license is valid worldwide and is not restricted by region or country of use.

FortiCare tier comparison

This product upgrades to FortiCare Elite. The table shows how Elite compares to the other available per-device support tiers on FortiGate platforms.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner serving customers in Canada and worldwide. FC-10-F3K0F-204-02-60 is delivered electronically — expect the contract key within one business day of order confirmation. For procurement requiring a formal quote, co-term alignment with existing 3000F contracts, or volume pricing across a fleet of FortiGate 3000F units, use the Request a Quote form and include device serial numbers to help expedite the process.