Fortinet FortiGate 3000F DC 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-FD3K0-211-02-36)

A FortiGate 3000F-DC failure in a live data center means degraded redundancy from the moment the hardware goes down. Standard next-business-day RMA closes that gap eventually — the FC-10-FD3K0-211-02-36 closes it in four hours. This 3-year Priority RMA subscription dispatches a replacement FortiGate 3000F-DC to your location by courier, on-site within 4 hours of exchange confirmation, and it covers weekends and holidays.

What This Service Covers

The FC-10-FD3K0-211-02-36 is the 4-Hour Hardware Delivery option from Fortinet’s Priority RMA add-on line. Once a replacement exchange is confirmed with Fortinet support, a courier is dispatched with a replacement unit targeting delivery within 4 hours at your site. The service runs year-round, including weekends and public holidays. It is an add-on to your existing FortiCare support contract — it does not include technical support hours on its own. Requires an active FortiCare Premium or FortiCare Elite contract for the same device.

FortiCare RMA Service Comparison

Priority RMA is only available to FortiCare Premium and Elite customers. The table below shows how the three support tiers handle hardware failures for the FortiGate 3000F-DC.

Who Needs This

The FortiGate 3000F-DC is data center-grade hardware. Organizations that deploy it typically operate under uptime commitments where a degraded HA cluster is a timed risk, not an overnight inconvenience. This service is particularly relevant for:

• Data centers and co-location environments where restoration of full HA redundancy is time-sensitive
• Network operations teams with SLAs that do not tolerate next-business-day hardware gaps
• Any 3000F-DC deployment where the firewall runs at or near capacity, making single-unit operation a throughput concern

Activation and Delivery

FC-10-FD3K0-211-02-36 is delivered electronically, worldwide, as a Fortinet subscription license. After purchase, register the contract against the target FortiGate 3000F-DC serial number through the Fortinet Support Portal. DataCenter360.ca delivers the license file within 0 to 1 business days of your order. Country-level RMA service availability for hardware dispatch varies by location — verify coverage for your site with Fortinet or your account manager at the time of registration.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner supplying FortiCare and Priority RMA subscriptions for the full FortiGate product line. FC-10-FD3K0-211-02-36 is available to customers worldwide with electronic delivery. Orders are processed through a secure checkout and fulfilled directly from DataCenter360.ca’s Fortinet partner account, with no intermediary delay.