Fortinet FortiGate 3000F DC 4-Hour Hardware & Onsite Priority RMA, 1-Year (FC-10-FD3K0-212-02-12)

Data center firewall replacements are complex. The FortiGate 3000F-DC is a high-density appliance built for data center and hyperscale environments, and swapping one under pressure demands hands that know the hardware. FC-10-FD3K0-212-02-12 covers the FortiGate 3000F-DC with Fortinet’s highest Priority RMA tier for one year: on a confirmed hardware exchange, a courier delivers the replacement unit and a certified Fortinet engineer arrives separately to handle racking, cabling, and physical installation within four hours. That window applies regardless of business hours, covering weekends and public holidays.

What This Service Covers

FC-10-FD3K0-212-02-12 is a Priority RMA add-on for the FortiGate 3000F-DC. On a confirmed hardware failure, the service delivers a replacement appliance to your data center and dispatches a Fortinet engineer to complete the physical installation, all within four hours from exchange confirmation. Coverage runs 24 hours a day, every day of the year. The add-on is valid for one year from activation and is registered to a specific FortiGate 3000F-DC serial number. Hardware failures are the scope; software troubleshooting remains the domain of your existing FortiCare support contract.

Who Needs Priority RMA

The FortiGate 3000F-DC typically anchors a data center security edge or internal segmentation layer where continuous throughput is non-negotiable. Even in a high-availability pair, losing one node shortens your redundancy window and leaves the environment exposed if a second fault occurs before the failed unit is back in service. Priority RMA restores your HA posture faster than standard next-business-day service. The on-site engineer option removes the dependency on available internal staff to handle a large chassis replacement, which is particularly useful for organizations without a 24×7 NOC or with limited hands-on-site capability.

FortiCare Tiers and Priority RMA Eligibility

FC-10-FD3K0-212-02-12 is an add-on service, not a standalone contract. An active FortiCare Premium or Elite contract on the same FortiGate 3000F-DC is required; Essential-tier contracts do not qualify for Priority RMA add-ons. The table below outlines hardware support levels and response times across tiers:

Activation and Delivery

DataCenter360.ca delivers FC-10-FD3K0-212-02-12 electronically, typically within one business day of payment. Register the license through the Fortinet support portal at support.fortinet.com using your FortiGate 3000F-DC serial number. Priority RMA coverage becomes active upon successful registration. Your FortiCare Premium or Elite contract on the same device must remain active for the duration of coverage.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner offering worldwide electronic delivery of this license. For a FortiGate 3000F-DC deployed at the core of a data center where every extended outage carries real business cost, FC-10-FD3K0-212-02-12 is a straightforward way to keep your RMA response aligned with the device’s criticality. Need to pair this with a FortiCare Premium renewal or build a multi-device quote? Contact us and we will prepare a combined order.