Original price was: CAD$58,881.53.CAD$46,979.94Current price is: CAD$46,979.94.
Running the FortiGate 3001F DC as a core perimeter or segmentation firewall means hardware downtime carries measurable cost. FC-10-FD3K1-211-02-36 adds a 3-year 4-Hour Hardware Delivery Priority RMA contract to the device: when a hardware failure is confirmed, Fortinet dispatches a replacement unit from the nearest depot and delivers it to your registered site within four hours. This add-on sits on top of an active FortiCare Premium or FortiCare Elite contract — both must be in place on the same FortiGate 3001F DC serial number for the four-hour window to activate.
The four-hour SLA applies to hardware delivery, not software troubleshooting. When Fortinet support confirms a unit is defective, an advanced replacement ships from one of 200+ in-country depots globally. Standard FortiCare RMA at the Premium and Elite levels already includes advanced replacement (next-business-day); this add-on accelerates that to a four-hour delivery window for sites where overnight turnaround is not acceptable.
The add-on does not change incident response times or telephone support entitlements — those remain governed by the underlying FortiCare Premium or Elite tier.
Priority RMA is available on FortiCare Premium and Elite only. The table below shows where each tier stands on hardware replacement and support SLAs.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
This RMA add-on is built for data center operators, colocation tenants, and enterprise network teams running the FortiGate 3001F DC in environments where an overnight replacement cycle would breach SLA commitments or interrupt revenue-bearing services. If your FortiGate carries multi-gigabit internet edge, inter-datacenter segmentation, or carries workloads with contractual uptime requirements, the four-hour delivery window provides a meaningful safety net beyond what standard advanced replacement offers.
FC-10-FD3K1-211-02-36 is a virtual product delivered by email after purchase — no hardware ships with the contract itself. Once received, the license is applied in the Fortinet Support Portal to the registered FortiGate 3001F DC serial number alongside the active FortiCare Premium or Elite contract. The 3-year term starts from the activation date. DataCenter360.ca typically sends electronic licenses within one business day of confirmed payment.
DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FD3K1-211-02-36 ships electronically and can be purchased from any country. If you need to confirm depot coverage in a specific region before committing, or want to bundle this with a FortiCare Premium or Elite renewal, request a quote and we will confirm the right stack for the device.
No. The 4-Hour Priority RMA add-on requires an active FortiCare Premium or FortiCare Elite contract on the same FortiGate 3001F DC serial number. FortiCare Essential does not qualify. Both contracts must cover the same device and ideally align on term dates to avoid a gap in coverage.
Once Fortinet support confirms the hardware is defective, a replacement unit is dispatched from the nearest in-country depot and delivered to the registered site address within four hours. The four-hour window applies to delivery of the replacement, not to diagnosing or resolving the fault. Incident response times (15 minutes for Elite, 1 hour for Premium) are governed by the underlying FortiCare tier.
The license itself is an electronic delivery and can be purchased from anywhere. Fortinet operates 40+ regional depots and 200+ in-country depots worldwide, so four-hour delivery is available in many markets. If your facility is in a region where depot coverage is uncertain, confirm availability with Fortinet support before purchase, particularly when contractual uptime SLAs depend on it.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3001F-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-FD3K1-211-02-36 |
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