Fortinet FortiMail 200F 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-FE2HF-211-02-36)

SKU: FC-10-FE2HF-211-02-36

Original price was: CAD$2,373.87.Current price is: CAD$1,935.22.

Save:18%You save CAD$315.91
FortiMail 200F 4-Hour Hardware Delivery Priority RMA add-on, 3-year term. Advance replacement unit ships within 4 hours of case approval for the full 3-year coverage period. Requires a co-active FortiCare Premium or Elite base contract.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout
  Licensing available worldwide — delivered electronically to any country

Product description

A 3-year Priority RMA term maps directly to the typical FortiMail refresh cycle, keeping advance-replacement coverage in place for the life of the deployment without the overhead of annual renewals. At $1,393.73 for three years, the effective per-year cost is lower than purchasing three consecutive 1-year add-ons.

Overview

This add-on entitles a FortiMail 200F to priority hardware advance shipment for 36 months. When Fortinet approves a hardware fault case, a replacement unit ships within 4 hours, ahead of the next-business-day timeline that applies under standard FortiCare Essential coverage. The add-on attaches to the appliance serial number and requires a FortiCare Premium or Elite base contract active on the same device for the duration.

The table below shows the full FortiCare tier comparison. Essential contracts are not eligible; Priority RMA is exclusively a Premium and Elite add-on.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

Organizations that deploy the FortiMail 200F as a long-term appliance rather than a short-cycle device benefit most from a 3-year term. It is a practical fit for mid-size enterprises where email security is a compliance requirement, regional managed service providers supporting multiple customer sites from a single appliance, and any team where a spare-unit inventory is not maintained. Fortinet’s logistics network delivers hardware to the registered contract address regardless of geographic region, making this a worldwide-eligible entitlement.

Buying from DataCenter360.ca

DataCenter360.ca recommends co-terminating this add-on with your FortiCare Premium or Elite base contract at renewal time, which consolidates all three FortiMail 200F entitlements onto one expiry date and reduces administrative overhead. The 3-year term also locks in the current add-on price, protecting against future list-price changes over the coverage period. Contact us to confirm your appliance serial number’s eligibility before purchase; we cross-reference it against Fortinet’s support portal to verify the required base contract is active.

Frequently asked questions

What happens if my FortiCare Premium contract lapses mid-term while I hold a 3-year Priority RMA add-on?
The Priority RMA add-on is contingent on an active FortiCare Premium or Elite base contract. If the base contract lapses, the Priority RMA entitlement is suspended until the base contract is reinstated. Keep both entitlements co-terminus to avoid a gap.
Does the 4-hour SLA apply on weekends and public holidays?
Yes. The 4-Hour Hardware Delivery Priority RMA SLA operates 24 hours a day, 7 days a week, 365 days a year. The 4-hour clock runs from Fortinet’s case approval at any time of day, including weekends and regional public holidays.
Is the replacement unit new or refurbished?
Fortinet ships a fully functional replacement unit under the Priority RMA program. The unit is tested and certified by Fortinet. The specific condition policy (new or equivalent-to-new) is governed by the Fortinet support contract terms applicable at the time of the RMA event.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiMail-200F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiMail

MPN

FC-10-FE2HF-211-02-36

Customer ratings & reviews

0.0
Based on 0 reviews
5
0%
4
0%
3
0%
2
0%
1
0%
0 of 0 reviews

Sorry, no reviews match your current selections