Fortinet FortiMail 200F 4-Hour Hardware & Onsite Priority RMA, 5-Year (FC-10-FE2HF-212-02-60)

At $4,168.01 over five years, this term delivers the lowest per-year cost of the three Priority RMA options for the FortiMail 200F: approximately $833 per year compared with $851.72 for the 1-year term purchased annually. Organisations taking delivery of a new 200F appliance can lock in full-lifecycle on-site coverage from day one: any confirmed hardware failure will trigger both a replacement unit and a Fortinet-certified engineer dispatched to the site within 4 hours of case approval, across the entire operational lifespan of the appliance. The engineer handles the physical swap, which is the defining difference over the hardware-only RMA (svc 211).

Overview

FortiCare 4-Hour Hardware and Onsite Priority RMA (svc 212) is a paid add-on for the FortiMail 200F that upgrades the standard hardware replacement path to a 4-hour on-site response. When a hardware failure case is approved, Fortinet targets arrival of both a replacement unit and a certified field engineer at your site within 4 hours. The engineer performs the physical swap, removing the dependency on internal staff to manage a hardware replacement during an active email-security incident. This add-on requires an active FortiCare Premium or Elite base contract on the same serial number and cannot be applied to an Essential-tier entitlement. The table below compares support tiers and Priority RMA eligibility.

Who it suits

The 5-year term is the right choice for organisations that are purchasing a new FortiMail 200F and want complete on-site Priority RMA coverage for the full expected service life of the appliance. It eliminates four renewal cycles over the coverage period and provides the best value per year of all three term options. Environments running the FortiMail 200F as their primary inbound and outbound email security gateway: where an extended hardware outage directly affects business continuity or regulatory compliance: benefit most from a single coverage commitment that spans the appliance’s full lifecycle without any gaps.

Buying from DataCenter360.ca

DataCenter360.ca supplies FC-10-FE2HF-212-02-60 at $4,168.01 CAD for a 5-year term. This is the most cost-efficient Priority RMA option for the FortiMail 200F on a per-year basis and eliminates four separate renewal decisions over the coverage period. The entitlement is delivered electronically by Fortinet and registered against your appliance serial number. DataCenter360.ca is an authorised Fortinet partner; contact us to verify that your active FortiCare Premium or Elite base contract aligns with this add-on term before purchase. Request a quote for volume or multi-unit pricing.

Frequently asked questions