Fortinet FortiMail 400F FortiCare Premium Support, 3-Year (FC-10-FE4HF-247-02-36)

Three years of FortiCare Premium coverage on the FortiMail 400F consolidates what would otherwise be three separate renewal events into a single purchase. For organizations where the appliance is a settled part of the email security infrastructure, this term delivers the same 1-hour critical response and advanced hardware replacement as the annual option while lowering procurement work and the effective per-year cost.

Overview

FortiCare Premium (service code 247) provides the FortiMail 400F with Fortinet’s mid-tier support coverage. Critical issues are acknowledged within 1 hour rather than the next business day. Hardware faults are handled by advanced replacement, where a replacement unit ships before the defective appliance is returned. Telephone access to engineers, firmware updates, the asset management portal, and online tools are all included for every year of the 3-year term, with no annual reactivation required at the start of each year.

Who it suits

The 3-year term fits organizations that have completed initial deployment and expect the FortiMail 400F to remain in production through the end of the contract. It suits IT and procurement teams that align support contracts to hardware lifecycle plans and prefer fewer renewal cycles. Teams that want the lower effective annual rate but are not yet ready for a 5-year commitment will find this term a practical middle option between annual flexibility and maximum lifecycle coverage.

Buying from DataCenter360.ca

DataCenter360.ca fulfills this license electronically for worldwide delivery. A single 3-year purchase eliminates two renewal touchpoints compared to three consecutive annual contracts, reducing the risk of an accidental lapse in coverage. Contact DataCenter360.ca for quotes on multiple appliances or for renewals approaching expiry.

Frequently asked questions