Fortinet FortiMail 2000F 4-Hour Hardware & Onsite Priority RMA, 5-Year (FC-10-FE2KF-212-02-60)

A five-year on-site hardware coverage commitment on the FortiMail 2000F represents the longest protection term for this appliance and service combination. FC-10-FE2KF-212-02-60 covers 60 months of 4-Hour On-Site Priority RMA at $28,479.18, the lowest per-year cost of the three term options, and eliminates hardware-failure response as a recurring procurement question for the full appliance lifecycle. For organizations that plan infrastructure support at the same horizon as their capital hardware purchases, this term provides complete alignment.

Overview

The 4-Hour On-Site Priority RMA add-on commits Fortinet to sending a certified field engineer to the customer site within four hours of a confirmed FortiMail 2000F hardware failure, replacement unit on hand. The engineer completes the swap on-site, restoring the email security gateway without the customer needing to arrange return logistics or wait for a ship-and-replace cycle.

The 5-year term is the longest available for this appliance and service code. Activation requires an active FortiCare Premium or FortiCare Elite contract on the same 2000F serial number; Essential-tier coverage does not qualify and cannot include this add-on without first changing the base support tier. Delivered electronically as a license key with no physical goods included.

Who it suits

Organizations that deploy the FortiMail 2000F as a long-term fixture in their email security architecture, and whose IT governance model approves support expenditure on the same horizon as hardware procurement, are best served by the 5-year term. This includes enterprises with large Fortinet estates where minimizing annual renewal touchpoints across multiple appliances and service contracts has direct operational value for IT and procurement teams.

Regulated industries such as banking, insurance, and government agencies with multi-year compliance obligations find the 60-month coverage horizon well matched to audit and assurance cycles. A valid FortiCare Premium or Elite entitlement on the FortiMail 2000F must be active at the time of activation; purchasing the add-on without eligible base coverage is not possible.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FE2KF-212-02-60 is listed at $28,479.18 for the full 5-year term, delivered as an electronic license key to any location worldwide, with no physical goods included. At approximately $5,695.84 per year, the 5-year term carries the same on-site response commitment as the 1-year option with no renewal administration across the entire 60-month coverage period.

After purchase, activation is completed through the Fortinet Support Portal against the registered FortiMail 2000F serial number. Contact DataCenter360.ca if you need to align this term with an existing FortiCare contract expiry date.

Frequently asked questions