Fortinet FortiMail 3000F 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-FE3KF-211-02-36)

A three-year Priority RMA subscription maps directly to the standard enterprise procurement and support cycle. For the full three years, Fortinet commits to shipping a replacement FortiMail 3000F to your site within four hours of RMA authorization, at a rate fixed at purchase. Organizations negotiating multi-year support agreements across their infrastructure, or those that have recently deployed the 3000F and want coverage to run alongside the initial support term, will find this the natural fit without the overhead of annual renewals.

Overview

The 4-Hour Hardware Delivery Priority RMA subscription (service code 211) is an add-on to FortiCare Premium or FortiCare Elite on the FortiMail 3000F. When a hardware fault triggers an RMA case, Fortinet ships a replacement unit directly to your site within four hours of case authorization. No onsite engineer is included; the service covers parts and expedited delivery. FortiCare Essential does not qualify for this add-on. The table below shows where Priority RMA fits across the FortiCare support tiers.

Who it suits

Enterprises and carriers running the FortiMail 3000F as the primary email security gateway for large user populations are the core audience. High-volume environments handling antispam, antivirus, sandboxing, and encryption across thousands of mailboxes cannot afford extended hardware downtime. A three-year term is particularly well-suited to organizations that have recently deployed new appliances and want RMA coverage to span the first major support cycle without revisiting the renewal calendar each year. Regulated industries with SLA-driven recovery time objectives will find the four-hour delivery window meets those requirements across the entire term.

Buying from DataCenter360.ca

DataCenter360.ca delivers this 3-year Priority RMA subscription electronically, worldwide. Purchasing a three-year term costs less per year than renewing annually and removes two renewal events from the support calendar over the coverage period. Because the term matches a typical enterprise hardware refresh window, coverage expires at a natural decision point for your FortiMail deployment. Verify that your base FortiCare Premium or Elite subscription on the same device runs at least as long as this add-on term. Contact DataCenter360.ca for bundle pricing when adding Priority RMA across multiple FortiMail units at the same time.

Frequently asked questions