Fortinet FortiWeb 1000F 4-Hour Hardware & Onsite Priority RMA, 1-Year (FC-10-FV1KF-212-02-12)

Deploying a new FortiWeb 1000F or renewing expiring annual support? This one-year Priority RMA add-on sets a hard four-hour ceiling on hardware replacement and puts a Fortinet-certified engineer on your premises to carry out the physical swap. It is the right starting point for organizations activating a fresh appliance or aligning support to a 12-month budget cycle while maintaining the highest hardware response tier Fortinet offers.

Overview

This add-on upgrades the FortiWeb 1000F’s hardware handling to the top Priority RMA tier. When a confirmed hardware failure occurs, Fortinet ships a replacement unit to arrive within four hours and simultaneously dispatches a certified engineer to perform the physical swap. Both components, the hardware and the onsite labor, are covered under a single add-on SKU. The table below shows which FortiCare base plans qualify and how hardware response commitments compare across tiers.

Who it suits

This one-year term fits security and network teams that manage hardware support on an annual renewal schedule, organizations that have just taken delivery of a FortiWeb 1000F and need maximum hardware protection from day one, and any site where appliance downtime would breach SLAs with downstream application teams. Financial services, healthcare, and data center environments where the web application firewall is a single point of protection are the primary use cases. The 12-month term also suits teams whose procurement cycle prevents multi-year commitments.

Buying from DataCenter360.ca

DataCenter360.ca supplies this one-year add-on as an electronic license with worldwide delivery. If the FortiWeb 1000F is newly deployed, pair this SKU with a FortiCare Premium or Elite base plan at the same time so all coverage shares one activation date. If you are renewing a lapsing Priority RMA term, order before the current term ends to avoid any gap in onsite engineer eligibility. Contact DataCenter360.ca for volume pricing or to confirm compatibility with your existing FortiCare level before purchasing.

Frequently asked questions