Fortinet FortiWeb 100F 4-Hour Hardware & Onsite Priority RMA, 1-Year (FC-10-V100F-212-02-12)

When a FortiWeb 100F appliance fails during production traffic inspection, every minute of downtime carries direct risk to application availability. FC-10-V100F-212-02-12 adds a 1-year 4-Hour On-Site Priority RMA commitment on top of an existing FortiCare Premium or Elite plan, guaranteeing a Fortinet field engineer arrives at your location with replacement hardware within four hours of a confirmed failure. For teams on annual budget cycles, this term aligns service renewal with existing IT procurement calendars.

Overview

Priority RMA service code 212 upgrades the hardware exchange process on FortiCare-covered appliances. Under FortiCare Essential, a failed FortiWeb 100F is shipped back before a replacement is sent. With Priority RMA added to a FortiCare Premium or Elite plan, Fortinet dispatches an engineer carrying replacement hardware within four hours of failure confirmation. This SKU covers a 1-year term from the activation date and is an add-on, not a standalone plan. The table below compares Priority RMA availability across FortiCare support tiers.

Who it suits

IT teams running the FortiWeb 100F as a single-appliance WAF, with no redundant unit to absorb a hardware failure, benefit most from this service. Security operations staff bound by SLA commitments to internal stakeholders or clients need a defined hardware restoration window they can reference in their own agreements. Procurement teams that renew service contracts annually find the 1-year term the lowest-friction option to keep coverage current without committing multi-year budget.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and carries FC-10-V100F-212-02-12 in stock for worldwide electronic delivery. The license key is sent by email after order confirmation and activated against a specific FortiWeb 100F serial number. Before purchasing, confirm your FortiWeb 100F holds an active FortiCare Premium or Elite subscription, since Priority RMA cannot be activated on a device covered only by FortiCare Essential. Our team can verify plan compatibility before checkout.

Frequently asked questions