Fortinet FortiWeb 100F 4-Hour Hardware & Onsite Priority RMA, 5-Year (FC-10-V100F-212-02-60)

Five years of guaranteed four-hour on-site hardware response covers the full operational lifespan most organizations plan for a FortiWeb 100F deployment. FC-10-V100F-212-02-60 is the longest available Priority RMA term for this model, eliminating mid-lifecycle renewal decisions and locking a predictable service cost from activation through the planned use period.

Overview

Fortinet’s 4-Hour On-Site Priority RMA (svc code 212) replaces the standard return-and-replace hardware exchange with proactive on-site dispatch. When a covered FortiWeb 100F fails, a Fortinet field engineer is sent with replacement hardware within four hours of Fortinet accepting the failure case. This 5-year term covers 60 consecutive months of coverage and is the maximum available term for this service on the FortiWeb 100F. It requires FortiCare Premium or Elite on the same serial number; FortiCare Essential is not eligible. The table below compares Priority RMA eligibility and response commitments across support tiers.

Who it suits

Organizations committed to the FortiWeb 100F across a full 5-year infrastructure cycle, common in regulated industries with fixed hardware refresh schedules, get the highest coverage continuity from this term. IT finance leads who need a predictable service line item across multi-year budgets can fix the Priority RMA cost with a single purchase order. Security architects at organizations operating a single FortiWeb 100F with no standby unit will find this the strongest uptime commitment available for the platform.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and carries FC-10-V100F-212-02-60 in stock for worldwide electronic delivery. At 60 months, this is the longest Priority RMA term available for the FortiWeb 100F. Before purchasing, confirm the target appliance holds an active FortiCare Premium or Elite subscription whose expiry aligns with a 5-year activation. A gap between the underlying FortiCare plan and the Priority RMA term prevents service fulfillment for that period. Contact our team for co-term guidance before placing the order.

Frequently asked questions