Fortinet FortiWeb 2000F 4-Hour Hardware & Onsite Priority RMA, 3-Year (FC-10-FW2KF-212-02-36)

Locking in three years of on-site hardware response gives operations teams one less renewal to manage and a fixed cost baseline for FortiWeb 2000F support. FC-10-FW2KF-212-02-36 delivers a 3-year 4-Hour Priority RMA entitlement, meaning a Fortinet-certified technician with replacement hardware is guaranteed on site within 4 hours for each year of the term, without re-qualifying or re-purchasing annually. For teams running the FortiWeb 2000F across a known 3-year deployment window, this single purchase covers the appliance for that entire horizon.

Overview

The 4-Hour Onsite Priority RMA add-on requires FortiCare Premium or Elite as the base contract and elevates hardware replacement from a logistics process into a direct field response. A technician dispatched to your site — parts in hand — addresses the failed component without requiring you to manage a return shipment first. The 3-year term (FC-10-FW2KF-212-02-36) bundles three consecutive years of this coverage into a single purchase, reducing the administrative overhead of annual renewals and providing a predictable support cost across a typical mid-range hardware cycle. The table below shows which FortiCare base tiers qualify for this Priority RMA add-on.

Who it suits

The 3-year term is a practical match for organizations that have committed to the FortiWeb 2000F platform for a defined horizon and want support coverage that tracks that commitment without annual interruption. Security operations teams that find annual renewals a recurring distraction — or that face procurement cycles where mid-year re-purchases are difficult to approve — benefit from the consolidated purchase. It is also cost-effective for sites where the FortiWeb 2000F protects applications with strict availability SLAs, since three continuous years of 4-hour on-site response eliminates the risk of a coverage gap at any annual renewal boundary. Requires active FortiCare Premium or Elite for the full duration.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FW2KF-212-02-36 is delivered as a worldwide electronic entitlement registered to your FortiWeb 2000F appliance serial number — there is no geographic restriction based on where the appliance is installed. The 3-year term is available in stock for immediate e-delivery. Contact DataCenter360.ca for a multi-unit or volume quote if your organization is purchasing Priority RMA coverage across more than one FortiWeb appliance.

Frequently asked questions