Fortinet FortiWeb 2000F FortiCare Premium Support, 5-Year (FC-10-FW2KF-247-02-60)

SKU: FC-10-FW2KF-247-02-60

Original price was: CAD$104,972.23.Current price is: CAD$83,754.44.

Save:20%You save CAD$15280.85
FC-10-FW2KF-247-02-60 provides five years of FortiCare Premium Support for the FortiWeb 2000F, covering 1-hour critical-issue response, telephone support, advanced hardware replacement, firmware updates, and asset portal access, with worldwide electronic delivery.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
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  Licensing available worldwide — delivered electronically to any country

Product description

Five years of FortiCare Premium locks in uninterrupted support for the FortiWeb 2000F across the full expected service life of the appliance at $60,319.15 USD, settled in a single purchase. This term is designed for organizations with long-range infrastructure plans, capital expense budgets that favour extended amortization, and a clear intent to operate the appliance without service interruptions or mid-cycle renegotiation through 2031.

Overview

FortiCare Premium Support for the FortiWeb 2000F covers Fortinet’s mid-tier service level continuously over five years. Critical issues receive a 1-hour response from a Fortinet engineer reachable by telephone. Hardware failures are resolved through advanced replacement, where a unit ships to the customer site before the defective appliance is returned, and the plan is eligible for the optional Next Calendar Day Priority RMA add-on when the fastest logistics are needed. Firmware updates, Fortinet online support tools, and the asset management portal are accessible for the full 60-month contract. The Elite monitoring portal and extended long-term support are not included in this plan and require FortiCare Elite.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who it suits

Service providers, financial institutions, and large enterprises that treat the FortiWeb 2000F as a long-term production asset are the primary audience for a five-year term. Organizations that expense infrastructure support costs over a full appliance lifecycle, operate in sectors where continuous vendor-support coverage is audited, or manage large WAF fleets where minimizing per-unit renewal overhead has measurable operational value will find the 5-year structure appropriate. It is also well suited to teams that want to fix their support baseline for the appliance and redirect procurement attention away from annual renewals.

Buying from DataCenter360.ca

A five-year purchase through DataCenter360.ca, an authorized Fortinet partner, covers the FortiWeb 2000F for its full primary operating period in a single transaction, avoiding four renewal cycles over that window. At $60,319.15 USD, the contract fixes coverage costs through the appliance’s expected service life and eliminates the administrative and procurement overhead of annual renewals. The entitlement is fulfilled electronically with no hardware component and is available to customers worldwide. Organizations consolidating support across multiple FortiWeb appliances are encouraged to contact DataCenter360.ca to discuss multi-unit pricing options.

Frequently asked questions

How many renewal cycles does the 5-year contract eliminate compared to annual renewals?
A five-year contract replaces four separate annual renewal transactions with a single purchase. This reduces procurement overhead, eliminates four potential coverage-lapse risk points, and fixes costs for the full appliance operating window.
Are firmware updates included for all five years under this plan?
Yes. Firmware updates, Fortinet online support tools, and access to the asset management portal are included for the entire 60-month contract term. There are no additional charges for firmware access during the covered period.
What happens to this support entitlement if the appliance is replaced under advanced RMA?
When a unit is replaced under the advanced RMA process, the active support entitlement typically transfers to the replacement appliance for the remaining contract term. Confirm the transfer process with Fortinet support or DataCenter360.ca at the time of the RMA to ensure continuity.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWeb-2000F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiWeb

MPN

FC-10-FW2KF-247-02-60

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