Fortinet FortiWeb 3000F 4-Hour Hardware & Onsite Priority RMA, 1-Year (FC-10-FW3KF-212-02-12)

Many organizations entering their first year with the FortiWeb 3000F purchase support coverage on an annual basis to match existing IT budget structures. This 1-year term for 4-Hour Hardware and Onsite Priority RMA (FC-10-FW3KF-212-02-12) backs that first year with a hard, contractual recovery guarantee: if the appliance suffers a hardware failure, Fortinet dispatches a replacement unit immediately and sends a certified engineer to your site within 4 hours, both at the same time. The annual term lets procurement teams assess actual service utilization before deciding at renewal whether to move to a longer commitment.

Overview

4-Hour Hardware and Onsite Priority RMA is a paid add-on to FortiCare Premium or Elite that replaces the standard return-and-replace RMA process with a two-track response. When a hardware failure is confirmed on the FortiWeb 3000F, Fortinet simultaneously dispatches a replacement unit and schedules a certified engineer for on-site arrival within 4 hours. Customers do not need to return the failed unit before the replacement ships. This add-on is designed for organizations where WAF downtime carries direct financial or compliance consequences, including financial institutions, healthcare networks, and e-commerce platforms bound by SLA obligations. The service is delivered electronically and is available worldwide.

Who it suits

This 1-year SKU fits organizations that operate the FortiWeb 3000F under strict uptime requirements but plan IT spending on an annual cycle. It is a practical entry point for teams new to the 4-Hour Priority RMA program who want to validate the response level before committing to a longer agreement. Procurement teams that synchronize annual renewal dates across a multi-device Fortinet estate also find the 1-year term easier to manage alongside other annual support contracts. The annual renewal point gives the team an opportunity to review actual incident history and decide whether to continue at the same term length or move to the 3-year option. The 1-year term carries no long-term lock-in.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FW3KF-212-02-12 is delivered electronically worldwide with no hardware shipment involved. After order confirmation, DataCenter360.ca processes the license registration against your FortiWeb 3000F serial number and delivers the activation details directly. Purchasing a 1-year term gives your procurement team a natural review point at each annual renewal, with the option to upgrade to the 3-year or 5-year term if the service level proves valuable. For volume pricing, co-terming with an existing FortiCare Premium or Elite contract, or a formal quote, use the quote form or contact DataCenter360.ca before ordering.

Frequently asked questions